Coordinating multiple interacting units in complex engineering systems is challenging when system interactions are difficult to model, operational information is heterogeneous, and low-level actions must satisfy strict constraints. We propose an LLM-based hierarchical framework in which the LLM coordinates interacting units based on heterogeneous operational context, while task-specific controllers or optimizers generate executable and constraint-aware actions. We further introduce Continuation-Aware GRPO to capture the consequences of coordination decisions over subsequent control intervals. Rather than judging a decision only by its immediate outcome, the method also evaluates how the system evolves afterward under the current policy. We validate the framework on multi-ramp traffic control and virtual power plant (VPP) energy management, using simplified system models for training and more realistic simulators for evaluation. Across both tasks, the proposed method consistently outperforms direct task-specific control and optimization, end-to-end reinforcement learning, rule-based and RL-based hierarchical coordination, and prompting-only LLM coordinators, demonstrating the value of heterogeneous-context reasoning, hierarchical execution, and continuation-aware policy learning.
Residential virtual power plants (VPPs) can provide grid flexibility by shifting household demand, but physical flexibility becomes dependable capacity only when residents authorize a plan and the promised response is delivered. Existing benchmarks evaluate control but omit event-specific authorization. We present EnergyBridge, a benchmark and agent framework connecting capacity reporting, household authorization, and physical execution. It combines region-specific EnergyPlus environments for Tianjin and Berlin with an LLM-based User Participation Simulator. Against 584 persona- and event-matched human role-play judgments, the LLM-based User Participation Simulator preserves method ordering with a 5.3-point mean absolute acceptance error. Across conventional controllers and agent baselines, EnergyBridge achieves the highest simulated authorization, lowest event-window energy, and the most reliable capacity commitment in both regions. We release human data and codes for reproducible human-centered grid-flexibility research: https://github.com/Agentic-Intelligence-Lab/EnergyBridge.