Leonardo Ranaldi, Sherrie Shen, Jushi Kai +1cs.AI cs.CL
Despite the growing use of LLM-powered agents to solve multi-step tasks in complex environments, existing benchmarks rarely test state preservation, performance across languages, and application to realistic, grounded scenarios. To address these concerns, we present WorldBench: a comprehensive, multilingual benchmark of genuine, persona-grounded everyday workflows, where agents can act in a sandbox via structured actions. WorldBench comprises 1,600 tasks across seven languages and eight cultures, filtered and refined through feedback from human annotators with language- and culture-specific expertise. For evaluation, we extend metrics from previous works and introduce Constrained Task Success (CTS), which combines natural language instructions and testbeds to score task completion, minimal modification, and other complementary metrics through deterministic and LLM-as-a-Judge evaluations. Our experiments show that frontier models reach only 49.2% CTS, with all models demonstrating large gaps between correctness and environment preservation. We thereby show that current agents remain brittle in multilingual, agentic scenarios, especially for long-horizon tasks and under state-preservation constraints
Corporate training teams need scalable and explainable tools to improve workforce communication in multilingual settings. Existing systems often score text, audio, or video in isolation, or produce black-box outputs that are difficult to audit for coaching use. This paper presents SETU, an agentic ecosystem for corporate communication coaching aimed at recruiters, frontline sales professionals and training units who prepare for audience specific conversations. SETU is designed for two scoped scenarios: (i) recruiter-candidate eligibility-and-interest calls with persona context and (ii) sales pitches with target-audience adaptation; owing to limited evaluation resources, this paper reports results on scenario (ii) only. The ecosystem decomposes analysis into specialized video, audio-speech, text-relevance, scoring, notification and reporting agents coordinated through trust-aware orchestration. It generates modality-attributed coaching reports for formative training, with human reviewers retaining final judgment. The name SETU (bridge in several Indic languages) reflects the goal of bridging communication gaps across regional languages and audience expectations.
Vikas Pahuja, Jonathan Brokman, Omer Hofman +6cs.MA cs.CL
Multilingual multi-agent systems exhibit substantial degradation beyond English, yet prior work rarely identifies how task-critical information is lost when user requests are converted into executable plans. We study the planner in a multi-agent system as the request-to-action interface and derive an actionable taxonomy of planning-grounding failures from failed real-world task executions. LLM-based analysis shows that these failures constitute an increasing share of unsuccessful executions as language-resource availability declines, with the strongest effects in low-resource languages. To test whether the taxonomy supports mitigation, we introduce TART, Taxonomy-Guided Actionable Representation, that makes the taxonomy's key aspects explicit to the planner and downstream sub-agents. Across multiple languages, three LLM backbones, two datasets, and two agentic configurations, TART consistently improves performance. On multilingual GAIA, it raises a state-of-the-art system's accuracy by 5.6 percentage points averaged across eleven languages spanning low- to high-resource settings.
Large language model (LLM) agents have shown strong performance in long-horizon tasks that require planning, tool use, and interaction with external environments. However, most existing benchmarks implicitly assume a monolingual setting, where the entire execution process, including reasoning, tool invocation, and output generation, is conducted within a single language. In contrast, real-world applications often involve multilingual inputs and outputs within a unified workflow, yet the interaction between multilinguality and agentic execution remains underexplored. In this work, we introduce PolyWorkBench, a benchmark for evaluating LLM agents on multilingual long-horizon workplace workflows. PolyWorkBench consists of 67 tasks across five domains, including commerce, knowledge work, legal analysis, localization, and manufacturing, where agents must process heterogeneous multilingual inputs, perform iterative reasoning, invoke external tools, and produce structured outputs. To enable comprehensive evaluation, we propose a hybrid framework that combines structural grading, executable verification, and LLM-based semantic assessment. This design allows us to capture both functional correctness and linguistic consistency across complex workflows. Empirical results show that state-of-the-art LLM agents suffer significant performance degradation in multilingual workflow settings compared to monolingual counterparts. Our analysis suggests that multilinguality introduces compounding effects across reasoning and execution steps, highlighting the importance of jointly modeling language variation and procedural decision-making in agent evaluation.
Utsav Garg, Sungjin Hong, Jason Jung +6cs.AI cs.LG
We present LuckyStar 111B, a 111B-parameter hybrid reasoning model developed through a collaboration between Cohere and LG CNS for Korean-English enterprise agents under practical memory and serving constraints. The model trains from Cohere's fully post-trained Command A model rather than a new pretraining run, and uses preamble conditioning to switch between concise non-reasoning behavior and longer tool-oriented reasoning. We study four choices for scaling tool-using agents efficiently: multilingual supervised fine-tuning, reinforcement learning with verifiable rewards for multi-step tool-use tasks, language-consistency rewards for Korean user-facing responses, and 4-bit quantization for single-GPU serving. The adapted model improves mathematical reasoning, function calling, and agentic natural-language-to-SQL (NL2SQL) performance while preserving general Korean and English instruction-following quality. These results provide a practical recipe and failure-mode analysis for adapting post-trained multilingual models to verifiable agentic workflows under memory-constrained deployment.