Autonomous agents are increasingly adopted to complete complex, multi-tool workflows in real-world settings. However, existing benchmarks typically separate tasks by application or capability and evaluate agents in environments that are cleaner and more stable than those encountered in practice. We introduce DuMateBench, a real-session benchmark reconstructed from anonymized and privacy-screened user sessions collected from a large-scale production agent platform. Each task preserves the relevant pre-solution interaction history, persistent configurations, and workspace state, and is then validated through human verification. The resulting benchmark comprises 200 tasks spanning 8 broad scenarios and 17 fine-grained capability categories, with most tasks requiring multiple capability coordination. We execute these tasks in isolated Docker containers injected with three forms of real-world environmental complexity: Insufficient, Unstable, and Noisy, and assess performance using a hybrid deterministic and LLM-as-Judge evaluation protocol. Experiments across five representative autonomous-agent frameworks paired with four state-of-the-art LLMs reveal substantial gaps in strict task completion. Complementary robustness, efficiency, and diagnostic analyses further show that performance under environmental perturbations is jointly shaped by the capabilities of the LLM and the surrounding agent framework. The code and data are publicly available at https://dumatebench.com/.
Tool-using LLM agents are commonly trained and evaluated in environments where tool calls succeed reliably, yet deployed tools can fail transiently, persistently, or silently. Robust recovery therefore requires more than repeated retries: an agent may need to retry the same path, switch to an alternative, or recognize that no viable path remains. We present BENCH2ROBUST, a framework that converts failure-free tool-use benchmarks into controlled stochastic environments with scenario-controlled solvability, where episodes explicitly require retrying, switching, or stopping after available paths are exhausted. We use BENCH2ROBUST to study two complementary interventions: structured runtime recovery context through Bayesian Tool Memory (BTM), and curriculum-controlled reinforcement learning. Across 7 models from 4 families and two multi-turn benchmark families, tool failures produce a near-universal robustness gap. On held-out Retail tasks, BTM improves robustness by up to 16.8 percentage points without retraining, while RL learns complementary recovery behavior that remains beneficial without inference-time BTM. Combining the two reaches 40.8-45.5% under injection while preserving failure-free performance. These results suggest that robust tool use benefits from combining environment-specific recovery knowledge with learned recovery behavior.
Mobile agents have achieved promising results on clean online benchmarks such as AndroidWorld, yet their performance often degrades sharply in real-world deployment due to environmental variations and imperfect interface conditions. In this work, we introduce AndroidReality, a perturbation-based framework for evaluating and improving the robustness of mobile agents. Through a Markov Decision Process (MDP) perspective, we organize real-world interface variability into a principled taxonomy of perturbations along three axes: state, transition, and action. Guided by this taxonomy, we build a perturbed mobile benchmark on top of AndroidWorld with realistic and controllable perturbation injections, enabling systematic robustness evaluation of mobile agents. Our evaluation reveals substantial robustness gaps and four recurring error categories, motivating a simple training-free Test-Time Introspective Recovery (TTIR) mechanism that mitigates these failures on both perturbed and clean settings. Together, these results position robustness as a missing dimension in mobile agent evaluation and establish benchmark perturbation as an effective tool for both stress testing and surfacing latent weaknesses of mobile agents.
While search agents demonstrate impressive capabilities in multi-step question answering, their robustness to poor-quality evidence remains under-explored. This phenomenon occurs rarely in realistic benchmarks but can lead to dramatic failure in real life applications. Therefore in this study we propose DeepStress, a stress testing framework that controls the frequency of challenging evidence by replacing the retrieval module of search agents with a controlled synthetic environment. We use this framework to control three dimensions that can affect document reliability: trustworthiness, relevance, and factuality. Testing several search agents on HotpotQA and BrowseCompPlus, we demonstrate that agents exhibit substantial differences in their ability to handle unreliable information and propose new metrics that better document systems outcomes as well as the interactions between conflicting parametric and retrieved knowledge.
While Large Language Model (LLM) agents demonstrate proficiency in static benchmarks, their deployment in real-world scenarios is hindered by the dynamic nature of user queries, tool sets, and interaction dynamics. To address this generalization gap, we formalize OpenAgent (Tool-Use Agent in Open-World), a problem setting characterized by distributional shifts across query, action, observation, and domain dimensions. To systematically diagnose its impact, we construct a controlled sandbox environment where we define fine-grained environmental shifts across a four-tier hierarchy, Perception, Interaction, Reasoning, and Internalization, and conduct a comprehensive series of experiments. Our analysis yields a series of key insights, demonstrating that agents trained via both Supervised Fine-Tuning(SFT) and Reinforcement Learning suffer from varying degrees of performance degradation when confronting open environmental shifts. Building on these insights, we propose Perturbation-Augmented Fine-Tuning, a disturbance-based intervention strategy for SFT that lays the foundation for enhancing agent robustness and utility in realistic environments. Our code will be released at: https://github. com/LAMDA-NeSy/OpenAgent.
The automated design of agentic systems offers a promising pathway for scaling large language models (LLMs) beyond single-agent reasoning. While prior work has advanced task performance through handcrafted or automatically generated multi-agent workflows, robustness is often treated as an afterthought, leaving systems vulnerable to external adversaries and internal failures. We propose AutoRAS, a framework for the Automated design of Robust Agentic Systems. AutoRAS formulates system design as generating a sequence of symbolic primitives that jointly encode structural connectivity and behavioral actions, and learns to optimize this sequence using execution-derived safety signals and flow-based sequence-level objectives. Extensive experiments show that AutoRAS achieves the best performance in both vanilla and adversarial settings, with the smallest performance degradation under attacks. Further analyses demonstrate strong transferability, stable optimization behavior, stability across primitive sets, and favorable cost trade-offs. Our code is available at $\href{https://github.com/guohezuy/AutoRAS}{\text{this https URL}}$.
Jonas Becker, Jan Philip Wahle, Terry Ruas +1cs.MA cs.CL
Multi-agent systems, in which multiple large language model agents solve problems through turn-based interaction, are increasingly deployed in high-stakes settings such as medical diagnosis, legal analysis, and forensic decision-making. Their reliability can be at risk when single agents reason from incorrect or misleading context, e.g., from tool calls, since errors may propagate through agent interactions. This work studies this risk by injecting intent-based misinformation into benign single-agent and multi-agent systems across reasoning, knowledge, and alignment tasks. We find that misinformation can degrade single-agent performance and persists across multi-agent debate, with agents often retaining answers introduced by misinformed peers. Nevertheless, multi-agent debate reduces the resulting performance degradation compared to single-agent prompting, especially when most agents are not exposed to misinformation. Robustness depends on group composition and decision protocol. Consensus can be more stable than voting under peer pressure, while majorities can often steer misinformed agents back toward correct answers. Our results show that misinformation robustness in multi-agent systems depends on the underlying model and also on how agents exchange information and aggregate decisions.
Xiaoou Liu, Tiejin Chen, Weibo Li +2cs.AI cs.CL cs.ET
Foundation model agents are increasingly deployed for real-world decision-making, but suffer from the sim-to-real gap. While robotics and classical control have mature frameworks to address this gap, the foundation model community is treating agent robustness as an entirely novel phenomenon. Our paper proposes formalizing the foundation model agent evaluation and training gap as a classical sim-to-real problem structured entirely around the four elements of a Markov Decision Process, including Observation, Action, Transition, and Reward. In this paper, we set a comprehensive research agenda that translates classical discrepancies into the foundation model domain and advocates for adopting established solutions like domain randomization. We provide concrete examples, such as a multilingual tool calling to demonstrate how severe observation space gaps lead to operationally invalid actions despite correct semantic intent. Ultimately, this agenda aims to drive a paradigm shift, yielding a unified vocabulary and standardized stress test benchmarks to foster a new generation of highly trustworthy agents for reliable real-world applications.
The evolution of Multimodal Large Language Models (MLLMs) has shifted the focus from text generation to active behavioral execution, particularly via OS agents navigating complex GUIs. However, the transition of these agents into trustworthy daily partners is hindered by a lack of rigorous evaluation regarding safety, efficiency, and multi-modal robustness. Current benchmarks suffer from narrow safety scenarios, noisy trajectory labeling, and limited robustness metrics. To bridge this gap, we propose OS-SPEAR, a comprehensive toolkit for the systematic analysis of OS agents across four dimensions: Safety, Performance, Efficiency, and Robustness. OS-SPEAR introduces four specialized subsets: (1) a S(afety)-subset encompassing diverse environment- and human-induced hazards; (2) a P(erformance)-subset curated via trajectory value estimation and stratified sampling; (3) an E(fficiency)-subset quantifying performance through the dual lenses of temporal latency and token consumption; and (4) a R(obustness)-subset that applies cross-modal disturbances to both visual and textual inputs. Additionally, we provide an automated analysis tool to generate human-readable diagnostic reports. We conduct an extensive evaluation of 22 popular OS agents using OS-SPEAR. Our empirical results reveal critical insights into the current landscape: notably, a prevalent trade-off between efficiency and safety or robustness, the performance superiority of specialized agents over general-purpose models, and varying robustness vulnerabilities across different modalities. By providing a multidimensional ranking and a standardized evaluation framework, OS-SPEAR offers a foundational resource for developing the next generation of reliable and efficient OS agents. The dataset and codes are available at https://github.com/Wuzheng02/OS-SPEAR.