Nini Kurashvili, Yana Ivanchenko, Greta Schiavo +2cs.HC cs.AI cs.CY
Artificial intelligence (AI) systems are increasingly used across domains to provide personalized information, recommendations, and decision support. However, in some contexts, AI-generated information may not be suitable for direct delivery to the final recipient. Instead, it may need to be interpreted, adapted, and communicated by a human who understands the recipient's needs, emotional state, and situational context. Human-AI interaction research has given less attention to situations in which a more knowledgeable human acts as an intermediary between an AI system and a less experienced or less informed recipient. We introduce the human-mediated AI guidance framework and explore it through Ready Together, an AI-supported family emergency preparedness system in which parents mediate AI-generated content for their children. The system is designed to provide personalized guidance and support parents in making emergency preparedness more interactive and understandable through guided activities and family-centered learning. The system design was informed by a qualitative, design-oriented research process involving semi-structured interviews and co-design activities. Findings identified challenges in family emergency preparedness, including difficulty discussing emergencies with children, uncertainty about providing appropriate explanations, and a preference for interactive learning activities. These findings informed the design of an interactive prototype, subsequently evaluated through a pilot study and a heuristic evaluation. Participants responded positively to the personalized recommendations and practical activities. Preliminary findings suggest that human-mediated AI guidance may support context-sensitive family preparedness while preserving parents' responsibility for interpreting, adapting, and communicating AI-generated information.
Virginia Francisco, Daniel Guasch, Raquel Herváscs.HC cs.AI
Current Generative AI (GenAI) interfaces remain largely constrained to chatbox interaction, which can impose high cognitive demands on users and create substantial barriers for people with intellectual disabilities (ID), including prompt formulation difficulties, response overload, and limited mechanisms to assess information reliability. To explore alternative interaction models for cognitive accessibility, we conducted a cross-disciplinary co-design challenge in which two student cohorts (Computer Science and Industrial Design) developed interface concepts from the same set of functional requirements (e.g., prompt scaffolding, structured output, GUI-based refinement, transparency, and personalization). Comparing the resulting proposals reveals both convergence on foundational requirements (notably initial calibration, proactive prompting, and direct manipulation of response fragments) and complementary contributions that outline a multi-layered support system. Computer Science teams primarily produced structural scaffolding, emphasizing predictability, navigability, and trust through mechanisms such as reliability indicators, explicit sources, and context management for long conversations. Industrial Design teams emphasized experiential scaffolding, focusing on pacing, attention guidance, multimodality, and proactive agency, including step-by-step response flows, focus modes, and assistant-like integrations. We synthesize these findings into a dual-layer scaffolding framework that expands the design space for cognitively accessible GenAI interaction beyond chat-centric models and motivates future work on expert refinement, technical feasibility, and empirical validation with users with ID.
AI tools are being deployed over MBSE models today, and those models were not designed for this kind of consumption. The problem is not simply that tools hallucinate: well-prompted frontier models produce competent, useful output over a conformant SysML model, but the reasoning they produce is drawn from training rather than retrieved from the model itself, and different tools over the same model produce different results with nothing in the record to adjudicate between them. The model, in other words, is functioning as a prompt rather than as a knowledge base. Attaching better tools to the same model does not resolve this. The model and the methodology that governs its construction need to be designed together for AI participation, treating the model as a machine-queryable knowledge substrate rather than a structured artefact for human navigation, and that co-design has not yet happened in any systematic way. This paper works through a concrete workflow scenario to show what that gap looks like in practice, proposes three principles that jointly characterise what model and methodology must achieve together, and closes with a call to the community to begin this work before the architectural decisions about AI integration settle without the methodological foundation they require.