Francesco Benedetti, Antonio Pellicani, Gianvito Pio +1cs.SI cs.AI
Online social networks increasingly expose people to users who propagate discriminatory, hateful, and violent content. Young users, in particular, are vulnerable to exposure to such content, which can have harmful psychological and social repercussions. Given the massive scale of today's social networks, in terms of both published content and number of users, there is an urgent need for effective systems to aid Law Enforcement Agencies (LEAs) in identifying and addressing users that disseminate malicious content. In this work we introduce IMMENSE, a machine learning-based method for detecting malicious social network users. Our approach adopts a hybrid classification strategy that integrates three perspectives: the semantics of the users' published content, their social relationships and their spatial information. Such contextual perspectives potentially enhance classification performance beyond text-only analysis. Importantly, IMMENSE employs an inductive learning approach, enabling it to classify previously unseen users or entire new networks without the need for costly and time-consuming model retraining procedures. Experiments carried out on a real-world Twitter/X dataset showed the superiority of IMMENSE against five state of the art competitors, confirming the benefits of its hybrid approach for effective deployment in social network monitoring systems.
State-backed influence operations are routinely measured as high-prevalence sources of ``hate'' and ``toxicity.'' We argue those rates rest on a measurement error: the detectors behind them are validated to catch a broader definition inclusive of hostility or divisiveness aimed at an out-group, and so over-attribute hate to content better described as partisan or geopolitical invective. Across 25.08M tweets from seven government-attributed campaigns in the Twitter Information Operations archive (8,275 accounts), we separate hate from the other forms of divisiveness. We first validate a two-prompt LLM-based detector, matching human labels at Cohen's $κ=0.82$, to identify the broader hostility; we then develop an auditable rule, agreeing with an expert at $κ=0.52$, to further classify this content (5,457 posts) into three sub-categories. About 50.1% are identity-based attacks on people, whereas 30.4% are partisan attacks and 19.5% invective against states and their foreign policy. Reporting all of it as hate therefore overstates hate roughly twofold; only 18.7% is both identity-based and dehumanizing or inciting. Six of seven campaigns sort into three regimes that a single ``hate'' rate flattens, namely identity hate (RU-op and IRA, both Russia-attributed), geopolitical invective (both Iran operations), and partisan divisiveness (both Venezuela operations). We call the shared product $manufactured divisiveness$. The line to separate these constructs itself remains unsettled: on the hardest cases three independent human experts agree only moderately (pairwise $κ=0.37$--$0.50$), and the best of nineteen LLM models tops out at $κ=0.601$ against the experts' majority. Our findings can help redefine the study of hate in the context of influence campaigns and broader online discourse.
Karina Halevy, Julia Mendelsohn, Chan Young Park +2cs.CL
Addressing hate and violence in society requires timely detection of hateful events from public reporting, but automated identification of hateful events remains underexplored. We introduce the task of hateful event detection and investigate the ability of AI systems, specifically large language models (LLMs), to discover and classify reports of antisemitic events with fine-grained labels. We evaluate OpenAI's GPT-4o and Meta's Llama-3.2-3B-Instruct on multiple expert-annotated datasets containing antisemitic event descriptions from news articles, civil society reports, and official records. We show that LLMs, particularly GPT-4o, have potential for this task, but substantial improvement is needed. Providing clear term definitions and in-context examples in prompts can improve performance: definitions are most helpful for rhetoric-oriented events (e.g. classical antisemitic tropes), while examples help label action-oriented events (e.g. physical assault). A case study of college newspapers demonstrates that LLMs can help surface relevant real-world events, supporting early monitoring and intervention. Overall, our findings highlight both opportunities and critical gaps in AI's ability to recognize complex harms and underscore the need for collaborative efforts among AI developers, policymakers, and civil society to design models, implement robust evaluation, and develop policy frameworks for defining and combating hate efficiently and effectively.