Mohammad Amin Samadi, Pedro Martins De Bastos, Jaeyoon Choi +3cs.HC cs.AI
An AI teammate's design properties (personality, communication style, when it speaks) can shape a team's trust, coordination, and decisions. Studying this rigorously demands infrastructure no existing tool provides: reproducible configuration of an AI teammate embedded in instrumented, real-time collaboration sustained over time. We present the Team Research and AI Integration Lab (TRAIL), a web platform that makes the AI teammate a configurable, reproducible design object, pairing a Big Five persona with a selective-participation message pipeline, dual memory, chained longitudinal experiments, and export-ready analytics. In a real six-session classroom deployment (about 51 students), TRAIL sustained longitudinal chaining, held the AI to a stable minority of the conversation, and enabled export-driven AI-human text-similarity analysis. A single blind persona change produced a design-consistent double dissociation: a cognitive-scaffolding agent drew stronger contribution ratings and closer linguistic alignment; a socially-supportive agent, a warmer team climate and lower over-reliance.
Human-AI teaming has received increasing attention in the literature. However, the range of studies conducted in multiple domains make it difficult to understand what types of teams are being studied, and in what ways are they similar/different from one another. In this study, we analyse 53 papers on human-AI teams and categorise them into five main clusters based on psychological taxonomies of teaming; AI Assistant, Ad-hoc Dependency, Ad-hoc Forced Dependency, Paired Equanimity, and Group Equanimity. Each cluster represents a unique combination of holistic team-level characteristics, indicating there are multiple disparate team types studied under the same definition. In turn, this raises the question of whether insights are truly transferable between papers. We conclude with guidance on how to identify the types of human-AI teams studied, a checklist for reporting a human-AI team in research work, and ways in which the field can be further synthesised.
Artificial intelligence (AI) is becoming ubiquitous, and across domains, increasingly autonomous systems are carrying out tasks which raise significant ethical and legal challenges which demonstrate a need for strong human-machine teams rooted in trust. In this article, I argue that within highly impactful areas (such as medicine or warfighting) there are grounds for us initially treating autonomous and opaque systems as relevantly analogous to dogs (or other animals with which we have close relationships). Under this analogy, humans making use of these systems are not to be viewed as "users" or "deployers" of these systems, but instead take the role of "handlers". This recasting of roles shifts the way we view humans, AI-enabled and autonomous systems, and the relations between them, and moreover clarifies the clear and traceable lines of responsibility humans have for the outcomes brought about when using these systems. In developing this point, I clarify that the machine-animal analogy does admit disanalogous elements, but that its touch-points ground it as a starting point. I then explore how we can divest the humans-as-handlers approach of those aspects of our relationships with animals which are unfitting for how we engage with and make use of autonomous and AI-enabled systems. I conclude by arguing that the trajectory of human-machine teamings for autonomous and AI-enabled systems should be a state where we authentically view these not as artifacts which we simply make use of, but as collaborators with which we pursue complex goals and carry out complex tasks.
Eric Nalisnick, Chi Zhang, Sophia Qian +1stat.ML cs.AI cs.LG
We study models for human-AI teaming through the lens of statistical calibration. We assume the team consists of an AI model and human -- both of which are calibrated with respect to some partitioning of the feature space -- and expose how the calibration assumptions propagate into the teaming framework. In particular, we consider frameworks that either (i) combine human and model predictions or (ii) delegate prediction responsibility to either a human or model. We show via theoretical and empirical results that existing methods for combination do not preserve the human's degree of calibration. Methods for delegation (by the very act of delegation) preserve calibration of the downstream predictors but shift the burden onto the rejector meta-model that decides who predicts. The rejector must be calibrated finely enough to locate where each member is superior, a demand that grows with the human's expertise and becomes unattainable when the human relies on information the system cannot observe.