From Global Benchmarks to Local Evaluations: Benchmarking LLMs for the German Public Sector

Public institutions face a persistent challenge in selecting LLMs suited to their specific context. Existing benchmarks, however, are of limited use as they primarily reflect English-language and US-centric settings, and often only evaluate task performance. In this paper, we present first results of MÖVE, a holistic evaluation framework for the German public sector, examining three rarely considered governance dimensions: energy consumption, provider transparency, and knowledge of German-party positions. Our results reveal significant trade-offs, with no single model excelling across all dimensions: estimated energy consumption varies more than 60-fold and is not explained by model size alone, information disclosure varies systematically across providers, and European models do not exhibit stronger knowledge of German party positions. Model selection for public institutions thus cannot rely on performance rankings alone. Instead, evaluations should also reflect the governance requirements of the deployment context.

Co-constructing sociotechnical AI governance: participatory system mapping using algorithm registers

Algorithm registers have been championed as a means of providing transparency on the use of algorithms in public services. Yet potential publics differ in their expectations of what should be made transparent and how, as well as in their interest in and ability to parse the information currently published in the registers. Moreover, it remains unclear how these instruments can represent the sociotechnical systems in which these algorithms are embedded, and how system-level transparency can facilitate accountability. In this paper, we ask, what do algorithm registers reveal (and occlude) about the sociotechnical systems governing algorithmic systems, and how can diverse stakeholder perspectives inform a more pluralistic system-theoretic safety analysis? To do this, we probe the municipal algorithm register of a Dutch city through a case study of a decision-support tool for caseworkers' assessment of citizens' welfare benefits eligibility based on legal automation through a business rule engine. Through interviews, surveys, and participatory system mapping workshops (with municipal staff, civil society organisations, and ombudsmen, N=8), we seek to understand to what extent the register allows stakeholders to map the algorithmic system in question. These maps inform a System-Theoretic Process Analysis (STPA) that situates the register within a wider sociotechnical governance structure. Participants' contributions allow us to identify potential safety hazards which would not have been possible to see using the algorithm register alone, including benefits eligibility denial, system performance deterioration, and inability to contest wrongful decisions. By engaging both direct and indirect stakeholders, we reflect on the normative dimensions of algorithm governance efforts and how politics shape the practice of system safety analysis.

AI Deployment and Cyber Governance Failures in Public-Sector Organizations: A Typological Analysis

The intersection of artificial intelligence adoption, cybersecurity governance, and public sector institutional constraints has not been examined as a unified analytical problem in the existing literature. Studies address AI cybersecurity risks generically, public sector governance independently, and framework adequacy separately. Existing studies have not integrated these three streams to explain specifically how AI adoption causes cybersecurity governance failure in government organizations, nor test existing governance instruments against AI-specific public sector failure causes. This paper ad-dresses that gap. It proposes a seven-domain typology identifying ten specific AI-driven cyber governance failure causes grounded in public sector institutional analysis. It presents a three-pathway failure model showing how accountability failure, opera-tional resilience failure, and compliance failure interact and reinforce each other. It de-livers a structured coverage matrix testing five major governance frameworks (NIST CSF 2.0, ISO/IEC 27001, COBIT, NIST AI RMF, and ISO/IEC 42001) against the typology, finding that no instrument addresses Shadow AI, speed asymmetry, or gov-ernance vacuum at the operational specificity required for public sector application. The paper introduces speed asymmetry as a named structural construct with a specified mechanism. The framework provides the design specification for an AI-enabled cyber-security maturity model for government organizations.

AI Transparency: Governance Compliance or Stakeholder Requirements?

Transparency is increasingly mandated for public-sector AI systems, with organisations required to publish statements describing their AI use and oversight arrangements. However, the existence of such artefacts is often treated as equivalent to transparency itself, despite limited evidence that they proportionately serve relevant stakeholder groups. From a requirements engineering perspective, this raises a validation concern: compliance with mandated disclosure criteria does not necessarily ensure transparency adequacy for stakeholders with different levels of risk exposure, decision control, and involvement. This paper presents an empirical analysis of 92 publicly available AI transparency statements published by Australian Government agencies under the national AI governance mandate. We introduce the stakeholder Risk--Control--Involvement--Need (RCIN) framework to differentiate stakeholder classes according to their structural position and transparency needs. Using a structured rubric derived from the mandated criteria, we evaluate how both the mandate and published statements are calibrated to each stakeholder class. The findings show that while structural compliance is widespread, transparency calibration is uneven. Criteria serving high-control stakeholders are consistently realised, whereas criteria most critical for high-risk, low-control stakeholders are fewer and less substantively addressed. We conceptualise this as the Transparency Illusion: a condition in which transparency appears satisfied through compliant artefacts yet remains unevenly calibrated to stakeholders bearing the greatest exposure to AI-supported decisions. The study frames transparency as a stakeholder-calibrated validation problem, demonstrating that artefact-level compliance does not constitute requirements validation in this context.

"Is This Not Enough?": Asymmetries in Institutional Accountability and Collective Sensemaking in the Case of Canada's Algorithmic Visa Triage System

This paper examines how algorithmic accountability in Canada's visa system is articulated institutionally and experienced by applicants across borders. We analyzed Immigration, Refugees and Citizenship Canada (IRCC)'s Algorithmic Impact Assessment (AIA) for the temporary resident visa (TRV) triage system using the algorithmic decision-making adapted for the public sector (ADMAPS) framework and analyzed Reddit discussions among applicants using a mixed-methods approach. We show that while institutional artifacts emphasize transparency, procedural safeguards, and bounded impacts, applicants engage in collective sensemaking to interpret opaque decisions, often relying on peer knowledge amid uncertainty. We identify three asymmetries between how institutional accountability is structured and how people perceive the process: epistemic asymmetry in access to decision logic, jurisdictional asymmetry in exposure shaped by geopolitical positioning, and temporal--relational asymmetry in how waiting and uncertainty are experienced. We emphasize why it is important to shift attention from institutional design to the uneven distribution of experiences with public-sector algorithmic governance. Together, these contributions demonstrate how algorithmic governance systems in the context of transnational migration produce structured asymmetries not captured by institutional disclosure frameworks, and how extending ADMAPS can account for those uneven translations of accountability.

Fault Lines: Navigating Ethics and Responsible AI Where National Policy Meets Local Practice in Public Sector Transformation

The UK government has adopted a pro-AI stance to help transform public service delivery in the face of severe financial pressures, but the path to translate this vision into responsible AI practice remains ill-defined. While UK policy is often set at the national level, local authorities are responsible for most public service delivery, and the rapid advance of AI-first narratives in the public sector is exposing fault lines in knowledge and practice at this national-local interface. This paper examines how responsible AI is interpreted and implemented at the interface between the UK's central government and local authorities, taking the high-stakes area of Special Educational Needs and Disabilities (SEND) as a case study. We present a thematic analysis of 17 semi-structured interviews with policymakers, practitioners, and third-sector professionals to identify barriers and enabling conditions for responsible AI where national policy meets local practice. We identify five interconnected challenges facing local authorities: shadow usage of AI and data privacy risks, market-government asymmetry in AI provision, insufficient workforce readiness, a lack of standardised definitions and measurements, and gaps in human accountability. For each, participants proposed actionable steps, from strengthening data protection frameworks and rebalancing the market-government relationship to enhancing workforce capacity. Our examination of SEND brings these challenges into sharper focus, showing how high-stakes decisions affecting vulnerable children and families intensify tensions around accountability, fairness, and human oversight, exposing the limits of a principle-based regulatory approach. We argue that responsible public sector AI requires both national policy adjustments and structural reforms to institutional capacity, values, and governance mechanisms at the local level.