Retrieval, Scoring, and Decoding Shape Performance and Stability in LLM-based Conversational Recommendation

Large language models (LLMs) are increasingly used as rerankers in conversational recommender systems, yet measured gains depend strongly on the retrieval and inference protocol. On the ReDial conversational movie recommendation benchmark, we compare proprietary, open-weight, and fine-tuned LLM rerankers with collaborative-filtering and sequential baselines in a shared retrieve-then-rerank pipeline. We vary candidate-pool size, first-stage retriever, and decoding temperature. With a shared semantic top-250 candidate pool and strict candidate-aware scoring, the best proprietary reranker reaches NDCG@10 of 0.1497, compared with 0.0939 for the strongest non-LLM baseline. The same reranker reaches 0.2925 in zero-shot generation, showing that unconstrained scoring can yield a much larger apparent advantage than matched-pool evaluation. No evaluated open-weight LLM outperforms the tuned shallow autoencoder baseline under this protocol. For the strongest proprietary and open-weight rerankers, switching from semantic to collaborative-filtering candidates raises NDCG@10 by more than 50%, showing that measured reranker performance is highly sensitive to candidate generation. For the best proprietary reranker, raising temperature from 0 to 1.0 increases top-10 Jaccard distance from 0.0900 to 0.1240 while mean NDCG@10 changes negligibly, whereas weaker LLMs show larger degradation. These ReDial results support treating candidate generation, candidate-pool size, scoring policy, and decoding configuration as required reporting fields rather than implementation details.

RouteRec: Strict Evaluation of Recommender-Agent Selection and Aggregation

Recommender systems increasingly face a choice among heterogeneous agents -- collaborative filters, sequential models, content-based retrievers, and LLM-based rerankers -- yet no single agent is uniformly best. We study this choice as task-aware agent ranking under cost constraints using RouteRec, a framework that compares request-level hard selection with item-level learned aggregation over four traditional recommender agents and one LLM reranker agent. On MovieLens-1M, the full quality oracle has substantial headroom (HR@10 = 0.584), confirming that useful cross-agent signal exists. Under a leakage-free 5-fold out-of-fold protocol, however, hard selection remains below BM25 (0.223 vs. 0.254), and selective LLM escalation does not improve it. The same protocol yields a different outcome for learned aggregation: its cheap-only variant matches BM25 in HR and has a higher NDCG point estimate (0.123 vs. 0.114), while gated all-agent aggregation reaches HR@10 = 0.295 with 70.2\% LLM calls. The resulting lesson is not that routing is solved, but that request-level selection of one complete agent list is too coarse for this sparse fixed-candidate setting; item-level aggregation is the more promising action space.