Semantic ID (SID) generative recommendation predicts the next item by generating a short tuple of discrete tokens. Recent masked-diffusion methods improve this process through bidirectional context and flexible decoding, yet recommendation ultimately requires selecting among complete catalog items. At each denoising step, a partial SID can correspond to multiple feasible items, while existing methods primarily reason through position-wise token predictions. We propose Explicit Posterior Item Conditioning (EPIC), which introduces explicit item-level competition into SID denoising. EPIC constructs a personalized posterior over feasible candidate items using the current generation context and the user's recent interactions, then projects this distribution back to unresolved SID positions to guide subsequent token decisions. The pretrained backbone remains frozen and requires no additional decoder forward pass. Experiments on four Amazon benchmarks show consistent improvements over strong baselines, while diagnostic analyses indicate that the gains primarily arise from personalized transition evidence that preserves promising item hypotheses during denoising.
Yotam Eshel, Guy Hadad, Guy Feigenblat +3cs.LG cs.AI
We explore predicting eCommerce user preferences for product aspects such as brand, size, and color - a task we define as Aspect Affinity. Solving this task improves customer understanding and enables fine-grained personalization in recommendation, search, and marketing. We frame Aspect Affinity as a temporal prediction task: forecasting a users future aspect choices from their time-ordered interaction history, capturing long-term preferences that evolve beyond the current session. To this end, we propose DeepAffinity, which leverages Small Language Models (SLMs) with structured prompts and specialized prediction heads fine-tuned for this task. We show DeepAffinity outperforms standard generative fine-tuning methods, while general-purpose open-source LLMs perform poorly without task-specific tuning, highlighting their limits in modeling nuanced behavior. Finally, DeepAffinity enhances recommendation quality on a large-scale multinational eCommerce platform.
Gaoming Zhang, Angqing Jiang, Jianchun Song +4cs.IR cs.AI
Generative Retrieval (GR) has emerged as a promising paradigm by mapping queries directly to Semantic IDs (SIDs) with powerful representation capabilities for candidate items. However, existing SIDs derived solely from item content create a semantic gap, failing to align dynamic query intents with static item representations. Furthermore, current generative paradigms rarely model user behavior sequences and are always bottlenecked by the high inference latency of beam-search autoregressive decoding. To address these challenges, we propose $\textbf{C}$ross-component $\textbf{H}$ierarchical semantic $\textbf{A}$lignment for $\textbf{P}$ersonalized generative retrieval ($\textbf{CHAP}$), a novel personalized GR framework from a hierarchical perspective. First, we design a Hierarchical Semantic Alignment module to align query's latent space with item's quantization path and synchronize multi-granular semantics. Second, we construct a personalized GR framework that models user behavior by synergizing discrete SIDs for structural guidance and continuous representations for fine-grained semantic refinement. Notably, we introduce a Residual Cascading Generation mechanism to restrict the costly multi-step Transformer Decoder to a single-pass inference, boosting inference throughput while mitigating information loss. Extensive experiments on three public datasets, one proprietary industrial dataset, and online A/B tests demonstrate CHAP's superiority, validating the effectiveness and practical value of our approach. The code is publicly available at https://github.com/zzzgm/CHAP.
Bhavtosh Rath, Harshith Narasimhamurthy, Bob Eisinger +3cs.LG
E-commerce platforms increasingly personalize user experiences through machine learning, yet page layout decisions remain dominated by static rules and manual curation. We present a scalable bandit-based system that optimizes product page layouts in real time while preserving human control over design intent. A contextual bandit model dynamically selects the most effective layout for each session using user, item, and category-level features. The system leverages a LinUCB-based policy to balance exploration and exploitation as it learns from live user interactions. The architecture is designed for seamless integration into large-scale web serving stacks, supporting low-latency inference and continuous model updates. The system was first tested on entry product pages. In online A/B deployments on a major retail platform, our approach achieved positive lifts in session-level performance metrics over a strong heuristic baseline. Our results demonstrate that contextual bandits can effectively optimize visual and structural aspects of product discovery for user engagement, providing a scalable path toward learning-to-design the web.
Jaehyung Lim, Wonbin Kweon, Woojoo Kim +3cs.IR cs.LG
Federated recommendation (FedRec) enables personalized modeling without centralizing users' interaction histories, but most existing methods assume a fixed item pool and thus overlook the practical cold-item setting where new items continuously arrive. Under the dual-sided constraint, where the server cannot access clients' interactions while clients cannot access the server's proprietary item attribute features, prior federated cold-start recommendation approaches suffer from three structural limitations: a lack of personalization, compositionality failure caused by forcing heterogeneous semantics into a single embedding space, and training- and communication-inefficiency arising from explicit alignment between separate collaborative and attribute representations. To address these challenges, we propose Personalized and Multi-view Representation for Federated Cold-Start Recommendation (PMFRec). PMFRec learns a personalized representation generator to produce user-specific item representations from attribute features, and introduces a global multi-view encoder with item-adaptive gating and an orthogonality objective to capture complementary semantic views while reducing cross-view redundancy. In addition, PMFRec fuses collaborative and attribute knowledge into a single exchanged item representation, eliminating the need for an explicit client-side regularizer and reducing communication overhead. Extensive experiments on real-world datasets show that PMFRec consistently outperforms strong baselines in cold-item recommendation and further improves user-level fairness, warm-scenario adaptability, and robustness under Local Differential Privacy (LDP).
Dojun Hwang, Seunghan Lee, Cheonyoung Park +2cs.IR cs.AI cs.CL
While Large Language Models (LLMs) have significantly advanced reranking in recommendation, effectively leveraging item-side information remains challenging. Real-world items are described by vast, heterogeneous, and unstructured metadata, where decision-relevant signals are often implicit, noisy, or buried in long descriptions. Moreover, feature salience is highly context-dependent, varying not only across items but also across users. Existing methods often rely on item titles, fixed attributes, or static item summaries, which limit personalized and fine-grained item understanding. To bridge this gap, we propose CAIRO, a user context-aware item profiling framework for LLM-based reranking. CAIRO first structures raw metadata and reviews into objective features and subjective traits, and employs a lightweight profiler to select the most relevant information for each user-item pair with limited serving-time overhead. The resulting profiles are concise and context-specific, providing relevant item-side evidence for the LLM's ranking decision. Experiments show that CAIRO consistently improves LLM-based reranking, highlighting the importance of item profiling that effectively exploits vast item-side information.
Steven Xu, Sanjyot Thete, Saathvik Dirisala +7cs.IR cs.AI
Multi-merchant e-commerce catalogs contain equivalent and related products under different merchant-scoped identifiers, fragmenting behavioral evidence across merchants. Expert-defined taxonomies, meanwhile, are often too coarse for fine-grained discovery. We investigate whether a single hierarchical Semantic ID (\sid{}) representation can support personalized ranking and query reformulation. Learned once from product-content embeddings, the hierarchy defines product concepts at multiple granularities that each application combines with its own behavioral and serving context. For ranking, we aggregate consumer affinity and product performance over \sid{} prefixes and derive sequence features for candidate products and consumer histories. Controlled ablations show improved offline relevance, while online evaluation of the full ranking treatment shows stronger top-slot add-to-cart engagement and broader exposure for less-popular products. For query reformulation, we ground queries and session transitions in \sid{} concepts, use the hierarchy for navigation and refinement, and filter suggestions against the merchant's assortment. Offline evaluation shows finer intent preservation than taxonomy and higher-quality suggestions than raw query-string transitions; online evaluation shows reduced search effort and earlier access to purchasable products. These results show that a shared semantic product hierarchy can support both recommendation and search while preserving the task-specific context required by each application.
Cross-domain recommendation (CDR) transfers preference knowledge across related domains, but federated deployment makes cross-domain alignment difficult because the behavioral anchors that align item spaces, such as overlapping users and shared interaction signals, are often sparse, unavailable, or privacy-sensitive across clients. To address this tension, we revisit federated CDR as generation over a stable semantic item language. By representing items as discrete semantic ID (SID) sequences derived from public item-side metadata, cross-domain item alignment is induced by a shared vocabulary rather than by exchanging private interactions or aligning domain-specific embeddings. Directly federating SID-based generators, however, introduces two design constraints: the SID tokenizer must remain fixed to preserve cross-client token consistency, which creates a semantic-only bottleneck because local collaborative filtering (CF) signals cannot be globally shared or aligned; meanwhile, standard federated averaging can cause negative transfer under domain heterogeneity. To overcome these constraints, we propose FedCGR, a federated generative CDR framework that keeps the item language stable and makes adaptation explicit. FedCGR injects local CF evidence through a reliability-aware semantic interface and trains a prototype-personalized generator that selectively aggregates shared parameters according to domain relatedness while keeping domain-specific quantities local. Experiments on six Amazon cross-domain scenarios show that FedCGR consistently outperforms federated generative baselines and achieves competitive performance against strong sequential and federated CDR methods under both full-ranking and sampled evaluation protocols.
Although large language models (LLMs) have recently gained traction in recommender systems due to their strong reasoning capabilities and extensive world knowledge, previous LLM-based agents suffer from hallucination and context-length limitations, and thus are not suitable for full-ranking recommendation tasks. To circumvent these limitations through architectural design rather than modifying the LLM itself, we propose an agent-based recommendation framework, memory-based $\textbf{P}$ersonalized $\textbf{R}$ecommendation $\textbf{T}$ool learning via autonomous language $\textbf{A}$gents (PRTA), in which an LLM acts as a central planner interacting with multiple recommendation models as tools. The LLM-based agent is responsible for high-level reasoning and personalized tool selection, while traditional recommendation models perform full-ranking scoring, leveraging their scalability in modeling behavioral patterns. To support personalized tool selection, we design reflection mechanisms that enable the agent to evaluate and compare tools for each user based on user profiles and candidate ranked lists. Extensive experiments across three public datasets demonstrate the superiority of \modelname over traditional recommendation and LLM-based baselines in improving full-ranking recommendation performance.
Siqi Wang, Xianjie Chen, Shaofeng Deng +42cs.IR cs.LG
Transformer-style architectures are increasingly adopted for industrial recommendation systems, yet they inherit a design premise misaligned with the task: generative models rely on per-token autoregressive prediction, which justifies maintaining large intermediate tensors that scale with sequence length. In contrast, recommendation systems produce a single set of relevance scores for each <user, item> pair without token-level supervision. Leveraging this observation, we propose SlimPer, which reformulates personalized ranking as iterative refinement of a compact, unified <user, item> knowledge base. At each layer, the model selectively queries raw multi-modal user-side tokens, computes explicit relevance matching scores, and refines the knowledge base, all in O(N) per-layer cost with a fixed-size intermediate representation. As a result, model depth is decoupled from user history length, enabling deeper relevance understanding without proportional growth in compute or memory; request-only optimization further trims memory by sharing a single copy of user-side tokens across all candidate items. SlimPer unifies sparse, dense, and sequence features within a single backbone and provides inherent interpretability through its attention mechanism. Deployed on Instagram Reels and Feed, SlimPer yields measurable improvements in user engagement while streamlining the overall system and enabling effective modeling of 10k+ fine-grained user history events.
Personalization in two-sided marketplaces relies heavily on user-level features, yet for platforms with infrequent, high-consideration purchases, a large fraction of users lack sufficient history for effective recommendation, spanning both paid and organic channels. At Airbnb, a substantial share of search requests comes from logged-out or first-time users, with this challenge especially pronounced on paid-channel landing pages, leaving traditional user-level features unavailable for a large fraction of traffic. Privacy regulations and increasing restrictions on third-party cookies further limit identifier-based tracking for non-essential use cases. This paper introduces Proximity Features, a privacy-compliant feature system that groups users by geographic proximity using geo-IP data and an adaptive clustering algorithm, producing aggregated user-level signals for groups of approximately 1,000 nearby users without requiring a persistent individual identifier at inference time. Privacy is preserved by design: the pipeline operates on consented, aggregated data only within consent-gated privacy controls. The system is deployed in production at Airbnb, serving multiple surfaces including marketing landing pages and destination recommendation, with engagement emails integration under way. Online A/B experiments demonstrate statistically significant lifts in bookings, with the largest gains observed among users with absent or stale history.
LLM-powered agents struggle with personalization when users issue raw, underspecified queries. In this setting, agents must infer latent intent, extract preferences from noisy interaction histories, and select among competing alternatives. Existing benchmarks rarely test this capability, as they often rely on user-refined queries or simplified histories. We introduce personalized product search (PPS), a testbed for agentic personalization under raw queries and diverse histories. We construct Agent Personalized Benchmark (APeB) from action logs, pairing underspecified intents with rich histories and user-viewed candidate items. Evaluating state-of-the-art LLMs with multi-step agent workflows, we find that models handle explicit queries well but struggle with early-stage queries requiring intent and preference discovery. Rubric analysis attributes this gap mainly to ineffective history use. A simple history-aware query-refinement pipeline, VQRA, yields consistent gains, highlighting the need for dedicated history-utilization modules in personalized agents.
Rachith Aiyappa, Ishita Khan, Chester Palen-Michel +4cs.IR cs.AI
Understanding user intent is fundamental to delivering relevant search results in e-commerce. However, substantial fraction of real-world queries are under-specified (e.g., "watch" or "shirt"), lacking explicit attributes such as gender or age group. This ambiguity poses a significant challenge for query intent detection models in e-commerce search systems, which must accurately infer latent user intent (e.g., age, gender) to support effective downstream retrieval. We introduce IntentTune, a framework for resolving ambiguous or under-specified query intents by leveraging either (1) user-specific behavioral signals including search history, browsing activity, and profile attributes or (2) population-level demand patterns aggregated across all users. Through experiments on real-world e-commerce data, we first demonstrate that population-level demand patterns alone are insufficient to reliably infer intent in under-specified queries. We then demonstrate that user-specific behavioral signals -- particularly prior search queries -- outperform both population-level statistics and static profile information for inferring gender, age group, product category, and size intent from underspecified queries.
Does personalizing what a reader sees pay off, and where does it stop? Using a social web highlighter and a co-readership identity control (the same document highlighted by many users, which holds document and topic fixed and asks whether a person's own history predicts their marks better than another reader's does), we map the shape and limits of personalization across reading altitudes. At the document altitude we give the clean, leakage-free, identity-controlled measurement that prior next-document evaluations could only upper-bound: a person's history identifies which documents in a co-reading neighborhood are theirs, with an own-versus-other gap of +0.169 against community negatives and +0.119 against topic-matched hard negatives (both highly significant); a content-based arm suggests the signal is not purely title-driven but is largely thematic. This is comparable to the span-level selection signal (+0.14) from our prior work: the selection signal is of comparable magnitude across altitudes (+0.12 to +0.17), most of it stable topic preference. At the sentence altitude, a two-stage personalized auto-highlight (an impersonal model proposes candidates, a personal model re-ranks them) does not improve on its impersonal baseline: two off-the-shelf zero-shot LLMs, including a frontier model, predict highlight locations worse than a lead baseline, and personal re-ranking is beaten by the salience order even on the highest-recall candidate pool, so the null is not merely a Stage-1 ceiling artifact. Measurable personalization appears primarily at the selection layer: modest (~+0.13), topic-dominated, with no reliable gain at the salience layer. We also surface a control-in-negatives bias that inflated our document gap to a spurious +0.227 until audited. Going beyond the shared salience layer may be better approached by aggregating individuals than by personalizing them harder.
Social highlighters let people mark passages that matter to them. We ask how much of an individual is recoverable from these naturalistic traces, using a co-readership identity control (the same document highlighted by many users) that holds document and topic fixed and asks whether a person's own history predicts their marks better than another reader's does. We separate generic salience (structure), crowd salience (what others marked), and personal salience (the individual residual). First, highlighting is social: which sentences you mark is predicted far better by the crowd than by structure or by a personal model, and even a well-estimated crowd, an information-privileged baseline that sees others' marks on the same document, beats a frontier LLM twin built from your other-document history; the within-document personal signal is at most a whisper (own-vs-other gap +0.017 by an embedding scorer, small but significant). Second, in sharp contrast, individuality lives in selection: asked which of the already-salient passages are yours, your own history is a strong, leakage-free predictor (gap +0.14). A topic decomposition shows this is largely stable thematic preference: it shrinks ~6-8x against a topically-matched peer, and a thin residual cannot be separated from finer topic. The non-obvious part is an asymmetry: under the same scorer the individual signal is ~6-8x weaker in salience than in selection. Methodologically, naive history-conditioning evaluations leak (the target's own marks enter the profile in ~42% of pairs, inflating personal scores by up to +0.15 AP) and small crowds overstate personalization; our results are leakage-free, use a dense crowd, and a model-matched control. Highlights carry a genuine individual signature, but a thin layer over a strong shared one, surfacing far more in which salient things a person selects than in what is salient.
Amir Ghasemian, Homa Hosseinmardi, Upasana Dutta +1cs.HC cs.AI cs.CY cs.IR
Recommender systems have grown from content-organization tools into sophisticated systems that shape daily behavior. By controlling what we see, they shape what we perceive, raising concerns about filter bubbles, radicalization, polarization, and social inequality. Large language models (LLMs) enable more powerful personalization, intensifying these dynamics. Yet most recommenders are tuned for engagement or limited accuracy metrics, with little attention to broader social implications, e.g. how personalization reshapes exposure in socially consequential domains. We investigate whether LLM-assisted reranking, while improving personalization, inadvertently amplifies exposure to ideologically extreme or conspiratorial political content, a risk theorized but not empirically characterized in news recommendation. Using real news-consumption histories, we rerank YouTube's sidebar candidates through zero-shot, instruction-based prompting. We compare a baseline prompt with a constrained variant that preserves topical relevance and broadens ideological exposure while reducing conspiratorial or extreme content. Without constraints, reranking strengthened personalization but increased exposure to conspiratorial and extremist material for users whose histories contained such content. Lightweight prompt-level regularization reduced promotion of extreme content and increased ideological diversity, with modest relevance loss. Synthetic experiments suggest that LLMs rerank via statistical regularities in language rather than semantic understanding of ideology, clarifying why naive prompts amplify these patterns and why regularization can reshape them. Together, our results highlight the power of LLMs to operationalize contextual nuance in high-stakes recommendation, and the need to evaluate LLM-assisted personalization beyond accuracy and treat prompt design as a value-laden rather than neutral default.