Priyashree Roy, Sujitha Martin, Mohammad Rostami +6cs.AI cs.CL
Intelligent document processing (IDP) with vision-language models (VLMs) hinges on confidence scores trustworthy enough to route extractions between automation and human review. Existing document benchmarks are dominated by clean, high-quality samples, leaving low accuracy regions too sparse for calibration assessment. We introduce ConfBench, the first calibration-specific benchmark for key information extraction (KIE), built by applying 20 controlled degradation pipelines to a diverse document set, yielding 1,346 variants and 70K+ entity-level evaluations spanning the full accuracy spectrum. We evaluate four proprietary and three open-weight VLMs under verbalized and log-probability confidence estimation methods across three input modalities, and find: (i) OCR+Image modality results in more accurate confidence estimates; (ii) model capability is the dominant factor: within the Claude family confidence quality scales monotonically with capability, while across families parameter count is a poor predictor; (iii) calibration quality varies widely across models, from near-perfect to severely overconfident, and per-model post-hoc correction rescales these absolute confidence values for threshold-based routing without altering ranking-based operational metrics; and (iv) log-probability with first-token aggregation consistently outperforms mean-token and margin aggregations. We also introduce ECARB, a review-budget metric translating discriminative gains into operational savings. We release ConfBench publicly to enable systematic study of confidence estimators and calibration methods for trustworthy IDP application deployment.
Structured information extraction from long, multilingual scanned financial documents is a core requirement in industrial KYC and compliance workflows. These documents are typically non machine readable, noisy, and visually heterogeneous. They usually span dozens of pages while containing only sparse task relevant information. Although recent vision-language models achieve strong benchmark performance, directly applying them end to end to full financial reports often leads to unreliable extraction under real world conditions. We present a multistage extraction framework that integrates image preprocessing, multilingual OCR, hybrid page-level retrieval, and compact VLM-based structured extraction. The design separates page localization from multimodal reasoning, enabling more accurate extraction from complex multipage documents. We evaluated the framework on 120 production KYC documents comprising about 3000 multilingual scanned pages. Across multiple OCR-VLM combinations, the proposed pipeline consistently outperforms direct PDF-to-VLM baselines, improving field-level accuracy by up to 31.9 percentage points. The best configuration, PaddleOCR with MiniCPM2.6, achieves 87.27 percent accuracy. Ablation studies show that page-level retrieval is the dominant factor in performance improvements, particularly for complex financial statements and non-English documents.