Evaluating interaction quality in real-world HRI is an important challenge. If interaction quality can be estimated reliably, the results can be used to improve dialogue strategies and ultimately enable robots to adapt their behavior autonomously. However, existing automatic evaluation methods have been developed primarily in controlled laboratory settings, and it remains unclear whether they can be directly applied to real-world environments, where users are free to disengage and multi-party participation may arise naturally. In this study, we investigate the automatic estimation of third-party-rated rapport scores using 62 sessions of multimodal recordings collected in a Japanese drugstore. We compare zero-shot LLMs, pretrained text, audio, and visual models, and their prediction-level fusion. The results show that, in real-world HRI, zero-shot LLMs achieve strong performance, while audio and visual models tend to provide complementary information. In particular, Gemini 2.5 Flash performs strongly as a single model, and a fusion model combining Gemini (text) with HuBERT and V-JEPA performs best overall. Further analyses showed that estimation performance varied across interaction-duration and group-size conditions. These findings suggest that rapport estimation in real-world HRI requires evaluation and model design that account for contextual variability beyond that assumed in laboratory settings.
Murali Indukuri, Mohammad Eskandari, Sree Nitya Kollu +2cs.CV cs.AI cs.RO
Modern safety-critical systems increasingly rely on human-robot interaction to reduce disaster risk and support decision-making during emergencies. Vision-Language Models (VLMs) are promising for these settings because they can interpret complex scenes and communicate safety-relevant information, but they still require careful evaluation to ensure reliable safety reasoning. In particular, current evaluations often frame danger recognition as a binary decision (Safe/Unsafe), making it unclear whether a model is identifying true physical hazards or merely reacting to unusual scene elements. We address this limitation by introducing an explicit distinction between hazard and anomaly, and by separately recognizing hazardous and anomalous states. We evaluate several state-of-the-art VLMs across two datasets and multiple prompting strategies to test whether this distinction changes model behavior. Our results show that VLMs frequently misinterpret anomalousness as hazardousness, revealing an over-reliance on contextual irregularity as a proxy for danger. We further show that explicitly separating anomaly from hazard provides a more informative evaluation of VLM safety reasoning and exposes failure modes that binary safety judgments can obscure. Our public dataset is available on Roboflow https://app.roboflow.com/vlm-in-context-anomaly-and-hazard-detection/camera-ready-roman-ds.
Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must integrate heterogeneous signals including text, visual cues to form a coherent interpretation of user intent. This paper presents IntentVLM, a novel two-stage video-language framework designed for open-vocabulary human intention recognition. The approach is inspired by forward-inverse modeling in cognitive science by decomposing intention understanding into goal candidate generation followed by structured inference through selection, effectively reducing hallucinations in latent reasoning. Evaluated on the IntentQA and Inst-IT Bench datasets, IntentVLM achieves state-of-the-art results with up to 80% accuracy, notably surpassing the baseline performance by 30% and matches human performance. Our findings demonstrate that this structured reasoning approach enhances open-vocabulary intention understanding without catastrophic forgetting, offering a robust foundation for human-centered robotics.