Pranav Narayanan Venkit, Akshara Prabhakar, Yu Li +2cs.AI cs.CL
As AI companions increasingly mediate repeated social interaction, users may rely on a stable role and shared history, yet locally acceptable replies do not ensure that either persists. We study two observable long-horizon failures: 'persona collapse', the loss of a deployed role, boundaries, values, or style, and 'behavioral drift', the gradual or recurrent erosion of those properties. We introduce ANCHOR, a controlled synthetic audit that separately measures persona enactment and trajectory recall. The study contains 2,008 conversations spanning 27 personas, nine interaction schedules, three generated memory settings, and four evaluated models. The Identity Probe combines a sealed 102-item questionnaire with turn-level judgments, while the Trajectory Probe scores 110 calibrated counterfactual questions from 35 conversation banks. Our results show that no evaluated model and configuration reliably preserves either dimensions: trajectory accuracy averages only 44.4%, user-state recall remains near four-option chance, and no tested context condition or memory consistently resolves these failures. Questionnaire retention also varies by model and persona facet, disagrees with turn-level behavior, and is sensitive to evaluator choice. These results indicate that current systems do not yet reliably support long-horizon companion continuity and that audits must distinguish persona enactment, trajectory recall, evaluator provenance, and deployment context rather than collapse them into a single trust or stability score.
AI companions are judged not only by single-turn fluency but by whether they sustain emotional continuity: remembering who the companion is, what the user prefers, and how the relationship has felt. We present ZifaMem, a structured memory system that organizes dialogue into session summaries, episodic memories, and a consolidated user model. Against a deployment-honest comparator that supplies the full raw dialogue history, and under a fixed LLM-as-a-judge protocol with route audits, structured memory raises pooled four-backbone emotional-intelligence scores by 11.4% (95% CI 6.3% to 17.1%), and persona grounding improves on all four backbones (Claude +42% relative). Multi-turn affect context wins a +39% net preference over a single-turn snapshot (exploratory), whereas an additional emotion state machine yields no measurable gain on any of five endpoints. Under an identical preregistered protocol, three memory systems (ZifaMem, Mem0, and filtered verbatim retrieval) each improve significantly over raw-history deployment, and ZifaMem and Mem0 are statistically equivalent within +/-5 points on the preregistered primary preference endpoint. The ZifaMem SDK, CLI, and portable Agent Skills are open-sourced at https://github.com/zifacorp/zifamem.