Quantifying the Affective Gap: A Zero-Shot Evaluation of LLMs on Fine-Grained Emotion Taxonomies

Emotion recognition in natural language is a foundational challenge in affective computing, with critical implications for human-computer interaction, mental health support, and conversational AI. This paper presents a rigorous, unified zero-shot evaluation of three leading commercial large language models: Claude (claude-sonnet-4-6), ChatGPT (GPT-5.4), and Gemini (gemini-2.5-flash). The models were queried through their respective production APIs as of April 2026 on a fine-grained 13-class emotion classification task. Using a stratified 1,000-sentence sample from the boltuix/emotions dataset, which comprises 131,306 sentences across 13 categories, a single uniform prompt with no exemplars was applied identically across all models. Gemini achieves the highest accuracy (39.9%) and macro-F1 score (0.363), followed by GPT-5.4 (38.8%, macro-F1 = 0.291) and Claude (38.0%, macro-F1 = 0.159). All models excel on sarcasm and desire while consistently failing on love, confusion, and shame. McNemar tests reveal no statistically significant pairwise differences (p > 0.10), suggesting convergence at a shared zero-shot ceiling. Claude's markedly lower macro-F1 score exposes a class-imbalance prediction bias. These findings highlight the current limitations of frontier AI systems in zero-shot fine-grained emotion classification.

A Comparative Study on Affective Cues in Text Embeddings Across Psychological Emotion Theories

Text encoders are known for their utility in natural language processing, as they are able to efficiently compress inputs into dense vectors while preserving semantics. These models have been applied to affective computing, in particular to help with solving sentiment analysis and emotion recognition tasks. Nevertheless, it remains unclear to what extent the latent representations produced by modern text encoders capture well-defined psychological theories of affect. In this work, we investigate the affective capabilities of twelve recently released text encoders by probing their generated embeddings as input features for solving regression and classification tasks across three established emotion frameworks, using both word- and sentence-level data. Additionally, we apply a semantic data-leakage prevention technique to improve robustness in word-level evaluations. Our main findings show that the latent manifolds of the latest instruction-aware open-weight encoders enclose an equal or even a larger amount of affective information in comparison with proprietary counterparts when evaluated at word level. In contrast, embeddings of task-tuned and proprietary encoders reach the highest scores on sentence-level affective classification. Furthermore, a qualitative analysis of latent representations and their encoded affective cues is provided.