Professional communication is increasingly mediated by LLMs - but do these models serve all users equally? We show that when prompts contain linguistic features more commonly used by women (hedges, tag questions, collective reference), they systematically elicit shorter, less sophisticated, and less formal responses across three document types and four models. These effects persist after controlling for prompt complexity and feature carry-over. Explicit gender cues like sign-off names are encoded in the same representational space as linguistic dialect - suggesting shared underlying mechanisms - yet linguistic register is far more influential, producing large, consistent effects where names produce none. Our results further reveal that post-hoc mitigation is challenging: because these patterns are culturally embedded and outside conscious control, users cannot easily avoid them through strategic self-presentation, and mechanistic analysis reveals that linguistic features are encoded in early transformer layers and entangled with other features. Our work calls for upstream consideration of the influences of linguistic variation to mitigate disparate impacts of LLM-mediated workplace communication.
This study investigates sentiment polarity biases, specifically, differences in how accurately AI models classify positive versus negative reviews across languages and model architectures. Large language models show a negative bias in French and are more accurate on negative reviews, while encoder models exhibit positive bias in Japanese, missing negative reviews that use indirect criticism. These language-specific polarity biases have implications in both social and business domains deploying multilingual sentiment analysis systems.
The global use of artificial intelligence has increased interest in assessing the ability to generate culturally localized content, including stories. Cultural localization in stories often occurs through either templated localization -- the use of cultural markers (e.g., names, locations) in a generic narrative -- or holistic localization -- the variation of plots, values, and themes, in addition to cultural markers. We propose a method to measure the degree to which content was generated through templated localization. Specifically, we identify the lexical tokens that distinguish stories across nationalities and measure the similarity of the narratives that remain after removing them. In stories generated by five models on 125 topics for 193 nationalities, our method is able to detect that only a small subset (9-17%) of the vocabulary accounts for the variation across nationalities and that the narratives that remain after removing them contain repeated multi-word sequences, suggesting the presence of a shared culturally-agnostic narrative template. Finally, we characterize the cultural markers for their stereotypicality and offensiveness, finding that markers from 19 countries, mostly located in the Global South, are on average offensive.
Current research primarily focuses on model performance, while comparatively less attention has been devoted to uncertainty estimation, particularly in settings where LLMs are increasingly used to generate annotated data. We introduce a framework combining conformal prediction with Collaborative Filtering-style annotators' representation to model LLM behavior in relation to human annotators and to analyze patterns of agreement and disagreement. Using Non-Conformity Scores, we introduce the Ghost Prediction metric and the Ghost Annotator representation to quantify cases in which model predictions diverge from all available human annotations. We compute cosine similarity measures to explore differences in model behavior across sociodemographic axes. We evaluated four LLMs of different size and families across four content moderation datasets. Our finding shows that while we find that all models uncertainty increases with annotator disagreement, larger models tend to be more confident in the classification of texts that are not aligned with any human annotation. Finally, the Ghost Annotator framework reveals a consistent and robust pattern of demographic misalignment, suggesting a structural bias likely rooted in pretraining corpora.