Tanise Ceron, Joachim Baumann, Elisa Bassignana +3cs.CL cs.CY
Language models are increasingly mediating information access to end users, urging a systematic evaluation of their responses for a fair and reliable information ecosystem. Existing evaluations, however, are often topic-specific or synthetic, limiting their ability to capture the complexity of "in the wild" information-seeking queries and the risks present in model responses. To address this gap, we introduce WildSEEK, a manually annotated dataset of 3k information-seeking queries from real user interactions, and an evaluation framework for LLM-generated responses. WildSEEK includes annotations for risk-sensitive domains (e.g. health and financial information), and distinguishes factoid queries from analytical queries which seek responses beyond facts. We train classifiers on WildSEEK to analyze more than 1.8M realistic user queries. We find that over a third of information-seeking queries are high-risk and more often analytical. Our findings show that LLM responses fail more often in four criteria: sycophantic behavior, overreliance, a default US-centric perspective, and poor handling of vulnerable populations -- with failure rates being mostly higher for analytical queries. By providing methods to monitor the reliability, safety, and fairness of LLM behavior, our dataset and evaluation framework offer an empirical foundation for the broader question of how these systems should behave as they take on a growing role in information access.
Large language models (LLMs) are increasingly integrated into healthcare, education, public services, and everyday decision making. They should provide comparable assistance regardless of a user's literacy, communication style, or prompt-engineering expertise. However, existing research on prompt robustness primarily focuses on adversarial attacks, prompt injection, and prompt optimization, while overlooking whether semantically equivalent requests receive different responses simply because they are phrased differently. We refer to this accessibility challenge as "Prompt Privilege": users with greater prompting expertise systematically obtain better model performance despite expressing the same underlying intent. To address this problem, we present a unified framework for measuring and mitigating accessibility disparities in LLM interactions. We introduce Prompt Equity Score (PES), a quantitative metric for evaluating performance consistency across user populations, and Prompt Equity Transformer (PET), an LLM-based agent that automatically transforms user requests into semantically equivalent, accessibility-oriented prompts while preserving their intent. PET shifts prompt optimization from the user to the AI system, functioning as an intelligent accessibility layer between users and foundation models. Experiments on the MedQA benchmark demonstrate measurable prompt privilege, with statistically significant performance disparities between low-literacy and expert-prompting cohorts. Applying PET eliminates these disparities while preserving semantic fidelity, demonstrating that accessibility-oriented prompt normalization can improve equitable AI access. By introducing prompt privilege as a new dimension of AI accessibility and PET as a practical solution, this work advances system-centered accessibility and provides a foundation for more fair, trustworthy, and inclusive AI systems.
Mengyu Xu, Qiaoxin Yang, Zhihan Liu +4cs.CL cs.AI cs.CE stat.ML
Large language models are increasingly used for information seeking, yet semantically equivalent questions phrased in different ways can receive answers of considerably different quality. System prompts are widely employed to steer response behavior, but they are typically optimized for average-case quality, so some question phrasings may still receive incomplete or low-quality answers. To address this, we formulate a constrained mixed-strategy GroupDRO framework for system-prompt selection. Instead of optimizing the system-prompt text, the framework assigns weights to system prompts in an existing pool to minimize the worst-case information-quality loss across evaluation metrics and groups, while constraining the mean loss to stay close to that of average-based selection. Because pool generation and selection are decoupled, the method applies to any system-prompt pool and can leverage an ensemble of complementary system prompts rather than a single one. Across five LLMs on two bilingual medical and consumer-finance benchmarks, the constrained method reduces the Overall Mean, Worst 25% Mean, and Worst by 13.1%, 13.2%, and 13.7% on average relative to no mitigation while keeping overall quality close to Average selection. Its multi-prompt weights reveal complementarity across metric-group pairs. Code and data are available at https://github.com/Rainxu09/equitable-system-prompt-selection.
Automated Essay Scoring (AES) systems are increasingly used to support teachers in managing grading workloads and to provide a supplementary rater in large-scale assessments. While human grading is frequently influenced by students' demographic characteristics, the efficacy of different strategies for integrating demographic metadata with textual input used to train AES models remains underexplored. This study investigates the impact of a specific multimodal fusion strategy - naive metadata concatenation - on the predictive accuracy, training convergence, and score parity of a DistilBERT-based AES model. A comparative analysis was conducted using the ASAP 2.0 dataset to evaluate a baseline model against an experimental model trained with input that concatenates tokenised text and demographic metadata using a naive multimodal fusion strategy. Evaluated via 10-fold cross-validation, the findings reveal that the early fusion of demographic metadata and the input significantly degrades the model's overall predictive accuracy. The baseline model achieved a Quadratic Weighted Kappa (QWK) of 0.727, which dropped to 0.656 upon integrating metadata. Furthermore, the experimental model exhibited higher validation loss (1.29) compared to the baseline model (1.25). The experimental model also displayed exacerbated scoring bias, reducing score parity instances from 15 to 12 out of 19 tests.
Most fairness research in NLP assumes direct access to protected attributes such as gender, race, or nationality. In practice, however, such information is often unavailable due to privacy constraints, missing metadata, or legal restrictions, even though models may infer it from indirect textual cues. This raises a key question: can debiasing succeed without direct access to sensitive attributes? We propose H-SAL, which performs post-hoc concept and attribute erasure using self-description text as an implicit debiasing signal. To support this setting, we introduce a multi-domain Stack Exchange-based fairness benchmark for helpfulness prediction that includes both explicit and implicit signals, enabling comparison between standard debiasing with protected labels and debiasing without access to sensitive information. Across encoder and decoder-only language models, we find that implicit self-description often matches or outperforms explicit-label-based debiasing. Our results broaden representation-level fairness research and provide a new benchmark for studying debiasing under realistic data constraints.
Personalized persuasive text generation can improve relevance and engagement, but demographic conditioning may also introduce unequal framing across groups. We study fairness mitigation in personalized generation as a constrained multi-objective alignment problem: reduce demographic disparities while preserving personalization fidelity. We propose a Pareto-guided teacher alignment framework that combines revision-based candidate generation, pair-aware feasibility gating, Pareto-style candidate selection, and optional preference optimization through supervised fine-tuning and direct preference optimization. We evaluate the framework on climate change and vaccination persuasion tasks using a controlled context-rich demographic grid with matched gender and age pairs and a unified five-audit evaluation suite spanning persuasion bias, formality disparity, emotional framing disparity, lexical association disparity, and personalization fidelity. Across both domains and cross-family transfer settings, no single alignment strategy dominates all objectives simultaneously. Instead, methods occupy different regions of a fairness-personalization Pareto frontier: some achieve stronger disparity reductions, while others better preserve personalization or demographic stability. Our results show that fairness mitigation effects are objective-dependent and transfer inconsistently across domains and model families, motivating bounded-regression, multi-audit model selection over single-metric optimization for fairness-sensitive personalized generation.
Large language models (LLMs) increasingly rely on reward models to align their outputs with diverse user preferences. While personalized reward models aim to capture such heterogeneity, they are often trained on imbalanced user preference data and may therefore favor users whose preferences are more common in the training population. In this paper, we identify this failure mode as personalized reward bias, where reward modeling quality varies systematically with preference support rate. We formulate its mitigation as a Pareto fairness problem over group utilities, aiming to improve under-served users without degrading other user groups. To this end, we propose PAFO, a Pareto fairness optimization framework for personalized reward modeling. PAFO first trains group-specialized reward models for majority and minority preference groups, then constructs conditional margin-level supervision to distill their heterogeneous preference boundaries into a single unified model. The resulting model uses group information only during training and requires no explicit group labels at inference time. Experiments on Personal-LLM and DSP show that PAFO improves both minority-group and majority-group accuracy while reducing user-level unfairness across multiple metrics, demonstrating its effectiveness for fairer LLM personalization.
Rodrigo Wilkens, Rémi Cardon, Vincent Folny +1cs.CL
In Automated Essay Scoring (AES), benchmarking practices have fostered minimalist evaluation practices, in contrast with the broader-view recommendations of evaluation frameworks, such as the argument-based validation framework (ABV), which argued in favor of a multidimensional assessment of systems, especially in the context of high-stakes language tests. In this paper, we introduce an enhanced and more practical version of the ABV framework, incorporating fairness analysis, correlations with linguistic features, prediction error evaluation, and model agreement compared with human raters. Applying this framework to French AES, we compare 8 model architectures on a corpus of 27k exam essays (2 raters each) and a generalization corpus of 961 essays (at least nine raters each). Our analyses illustrate the benefits of applying the ABV framework to better understand the capabilities and pitfalls of AES models, while also advancing the state-of-the-art for French AES.
Large language models pick up social biases from the data they are trained on and carry those biases into downstream applications, often reinforcing stereotypes around gender, race, religion, disability, age, and socioeconomic status. The standard fixes (retraining on curated data or fine-tuning with human feedback) are expensive, need access to model weights, and risk degrading the model on other tasks. In this paper we take a different route: we debias the model at decoding time, treating bias mitigation as a structured search over candidate tokens without ever touching model weights. A separate Process Reward Model (PRM) acts as a judge, scoring each candidate for both fairness and fluency. We design three schemes of increasing sophistication (Best-of-N selection, Sequential critique-and-revise, and Constitutional self-audit) and evaluate them on four models (GPT-4o-mini, Llama 3.2 3B, Gemma 3 4B, Qwen 2.5 3B) across a 200-prompt bilingual benchmark in English and Urdu covering eight bias categories. Sequential debiasing proves the most effective, raising mean bias scores by up to +0.40 over baseline while preserving (and sometimes improving) fluency. We then extend all three schemes to open-ended generation, where each token is debiased on the fly, and introduce a lightweight Bias Guard gate that fires only on potentially biased words, keeping overhead near 2x for well-calibrated models. A formal overhead metric that separates generator cost from judge cost reveals that Best-of-N is effectively free on the generator side in a native implementation. GPT-4o-mini, included as a strong proprietary anchor, confirms that the framework scales with model capability; the three open-weight models show where current small-scale LLMs still struggle.