Enterprise RAG deployments face a critical reliability gap: while LLMs satisfy 80% of individual constraints, only 26.8% of responses meet all requirements simultaneously, revealing a 57-point orchestration gap. Existing benchmarks assume clean retrieval with simple queries, failing to capture production conditions where noisy documents and multi-dimensional constraints coexist. We introduce EnterpriseRAG, a benchmark of 983 expert-validated samples across six domains that systematically simulates three failure modes absent from prior work: retrieval noise, knowledge gaps, and factual conflicts, coupled with complex instructions. Evaluation of 13 state-of-the-art LLMs reveals a severe instruction adherence collapse, where high per-constraint satisfaction masks low holistic compliance. Critical findings expose deep barriers under knowledge gaps and factual conflicts, even with reasoning-enhanced inference, indicating production RAG requires explicit context-aware protocols and calibrated judgment. EnterpriseRAG provides a reproducible foundation for measuring and closing these gaps, directly informing deployment decisions for enterprise-scale RAG systems. We will release the benchmark and evaluation framework upon publication.
Practitioners make three prompt-design decisions with almost no controlled evidence behind them: how to format instructions and context (markdown, plain text, prose, or tabular), how many simultaneous instructions a system prompt can carry before compliance degrades, and how much context a model can hold before recall and honesty degrade. We report two controlled experiments crossing all three factors on one held, contamination-free synthetic corpus (the "Book of Veyra," 8,780 uniquely-named entities, deterministically regenerable from a fixed seed), evaluated across five models. Experiment 1 (960 calls/model) measures instruction-following decay as rule count N grows from 10 to 160, crossed with four formats and system-prompt vs. user-turn placement. Perfect-response rate collapses to zero by N=80 for every model, format, and placement. Placement produces effects at least as large as format at N=160 in most models, but the direction is model-specific. No model shows a reliable markdown advantage; one 35B model favors plain text instead. Experiment 2 (5,520 calls/model) measures recall accuracy, false-premise sycophancy, and absent-fact fabrication across a 2k-to-512k-token context ladder in the same four formats. Recall stays near ceiling through 64-128k tokens, then degrades sharply and format-dependently: one model's accuracy spread reaches 48 points at 128k tokens. Fabrication never occurs (0/5,760 probes), and sycophancy stays negligible (<=8.3%). What rises sharply near each model's context ceiling is outright refusal to answer (0% to 79-90%), distinct from sycophancy or fabrication. Neither pre-registered format ordering holds, and token overhead (+22% to +37% over plain text) further changes which format is preferable where accuracy spread is genuine. We release the full harness, corpus generator, and raw results (VeyraBench): https://github.com/iNetanel/veyrabench