Many modern AI systems analyze conversational traces to infer aspects of human interaction and state, implicitly assuming that such information is recoverable from conversation. We study observability: whether a target is recoverable from conversational transcripts alone. Observability is difficult to assess because transcripts may provide only a partial view of many targets, and large-scale analysis requires model-based annotation, making true limits of the conversational signal hard to distinguish from annotator error. We therefore study clinical encounters, where patient-reported outcome measures (PROMs) provide an external anchor for patient state, and visits follow broadly structured patterns. We study observability of patient state and conversational phase structure using 439 real-world clinical encounter transcripts spanning 134 hours, including 245 ENT transcripts paired with 273 PROM surveys. We operationalize patient state using PROM scores for voice, cough, and swallowing; phase structure using conversational phase segmentation. To make these analyses credible at scale, we use a PHI-compliant GPT-5 deployment for transcript annotation and conduct 40 hours of manual validation, reducing the risk that apparent limits of observability simply reflect annotator error. Our core finding is an observability asymmetry: phase structure is observable and useful for characterizing clinical encounter organization, while patient state is only partially observable, even in a setting designed to elicit patient symptoms and experiences, cautioning against transcript-only inference of human state.
Andres Algaba, Francesca Carlon, Lynn Delcon +3cs.LG cs.AI
Large language models often show users a final response and a short reasoning summary while the full reasoning trace stays hidden. We introduce an observability ladder that holds each completed run fixed and varies only what a reader inspects to judge whether the answer is correct: the response, a self-summary the model writes from the trace, the trace itself, and internal signals, each with and without the prompt. Across three benchmarks and five open-weight Qwen3 and gpt-oss models, we train matched linear correctness predictors on each access level. Without the prompt, summaries carry most of the trace's ranking signal (mean AUROC 0.774 versus 0.813) and add +0.156 over the response alone. With the prompt visible, the summary's gain collapses to +0.019, while the trace still adds +0.041. Even at equal length, the trace's last words predict correctness as well as summaries, or slightly better, and carry denser and more discriminative uncertainty and self-correction cues. On MMLU-Pro questions with both correct and incorrect runs, linear summary readers are near chance and trace readers retain only modest signal, both with and without the prompt (prompt-withheld AUROC 0.503-0.545 versus 0.544-0.590). With the prompt withheld, a GPT-5-mini reader recovers substantially more signal from both summaries and traces on gpt-oss-20b, and even then the trace keeps a small +0.034 advantage. Much of the linear readers' trace signal is associated with length. In the common case where users already hold the prompt, summaries are less helpful than the full trace for monitoring correctness. Monitorability is thus a joint property of the display and the reader, so any monitorability claim, including for faithfulness, should specify both.