Using LLMs as judges has become standard practice for evaluating model outputs at scale. This is particularly common for subjective, open-ended tasks such as assessing helpfulness or alignment, where no single reference answer exists. However, objective tasks introduce a distinct reliability challenge for reference-free LLM judging. In the absence of a reference answer, the judge evaluates factual correctness either through its parametric knowledge or through tool augmentation. Although the former enables efficient evaluation, the judge may hallucinate or lack sufficient evidence for its verdict. Conversely, tool augmentation can provide additional evidence but introduces extra computational cost and requires an appropriate mechanism to determine when and how that evidence should be used reliably. More importantly, neither approach alone provides formal control over the risk of accepted verdicts or guarantees their reliability at a specified level. We propose a risk-controlled framework that calibrates uncertainty thresholds on a held-out set so that the false discovery rate among accepted verdicts remains below a user-specified level~$α$ with high probability, using finite-sample Clopper--Pearson intervals. When the parametric mode is not sufficiently confident, the instance is routed to a retrieval-augmented mode, where the judge gathers web evidence and re-evaluates the instance under a second calibrated threshold. The finite-sample guarantee carries over to this two-threshold routing without additional assumptions. Across open-domain QA benchmarks and judges of varying scales, the framework maintains the target error rate while achieving substantially higher coverage than single-mode baselines.
Small open-weight language models increasingly run in private, offline, and cost-sensitive settings, where the key deployment question is not only what a model answers but when it should defer to a human. We study whether verbalized confidence can support risk-controlled deferral, evaluating eleven instruction-tuned models from three families, 0.5B to 14B parameters, on ARC-Challenge and TruthfulQA with 25,168 local predictions. Three theoretical results delimit what calibration can provide: strictly monotone calibration preserves the risk-coverage frontier and error-detection AUROC; temperature scaling cannot calibrate models whose confidence stays above one half while accuracy falls below it; and a Clopper-Pearson procedure converts a 200-question calibration set into a finite-sample risk certificate under an i.i.d. deployment assumption. Empirically, eight of 22 model-task pairs hit the temperature-scaling infeasibility floor within one percentage point of the predicted bound. Platt scaling reduces ECE to as low as 0.02, yet certified autonomy at a 20% risk budget is granted to only three model-task pairs and to none at 10%. We also identify and repair an answer-ordering artifact in the multiple-choice form of TruthfulQA. Calibration gives confidence semantics; certified deferral determines when small models are safe to use.
Guilin Li, Jiaxing Zhang, Matthias Hwai Yong Tan +2cs.CL
Merchant risk control at large payment platforms screens tens of millions of merchants daily, where false positives harm legitimate merchants and false negatives leave harmful activity undetected. The hardest cases require jointly understanding a merchant's textual profile and long behavioral sequence. Large language models (LLMs) excel at text but cannot natively model such sequences, while adapting them often causes catastrophic forgetting. We present SeqLLM, a framework that adds behavioral-sequence modeling to a pretrained LLM while preserving its language ability. SeqLLM combines three components: a compact discrete vocabulary that represents behavioral events as native tokens; a lightweight projector, trained with a two-stage alignment curriculum, that grounds these tokens in the LLM's semantic space; and prefix-guided capability injection, which acquires sequence-modeling ability through task-prefixed supervised fine-tuning rather than continual pre-training. SeqLLM is deployed at WeChat Pay, screening millions of merchants daily. Against the production DeepSeek-based LLM baseline, it raises screening precision from 92.0% to 97.5%. Its pretrained behavior-token embeddings also improve Precision@Top-0.01% by 26.8 percentage points in a production fraud detector serving billion-scale transaction traffic. Beyond payments, SeqLLM achieves state-of-the-art results on public recommendation benchmarks. On MovieLens and Amazon, it surpasses the strong User-LLM baseline by up to 32% relative Recall@5 while retaining markedly stronger language ability. On RecIF, it improves Pass@32 by 14.2% over the full OneRec-8B pipeline using only one-fifth of its GPU-days.
Large language models serve heterogeneous populations structured by domain, topic difficulty, and linguistic style. Conformal risk control (CRC) gives rigorous marginal risk guarantees for selective prediction with abstention, but marginal guarantees do not imply per-group ones: a model can meet the population budget while systematically over-exposing subgroups to errors. Under mild shift in group composition, standard CRC violates the budget in up to 47% of trials. We propose HG-CRC (Hierarchical Group-Conditional CRC), a post-hoc calibration framework enforcing simultaneous risk guarantees across all nodes of a user-defined group hierarchy. It applies a Bonferroni correction over nodes and a leaf-first policy that uses the most specific applicable threshold, falling back to coarser nodes when a finer one is uncertified or rejects the example. It needs only a held-out calibration set, with no retraining. We evaluate on three models (Qwen3-4B, Llama-3.1-8B-Instruct, Gemma-3-4B) and two benchmarks (ARC Challenge, MMLU-Pro) across eight configurations probing IID generalization, heterogeneity, mixture/domain/prompt/difficulty shift, label noise, and quantization. Main result: HG-CRC reaches an empirical 0% violation rate and WGER=0 on ARC Challenge for high-accuracy models (Qwen3-4B, Llama-3.1-8B). At 500 bootstrap trials these zeros are empirical upper bounds (true rate up to 0.6%), not certified. Results are benchmark-specific: on MMLU-Pro these models abstain entirely or (Llama) retain WGER=0.014. Gemma-3-4B, poorly calibrated here, degrades gracefully by abstaining. Participation cost vs. global CRC is 22 to 37 points. Ablations show hierarchical depth clears the budget: removing difficulty level returns violations to about 11%. Bonferroni is needed for the theoretical guarantee, though its empirical effect matters only with many nodes.
Large language models (LLMs) are increasingly deployed in question answering (QA) systems, yet they may generate hallucinated or misaligned responses without reliable confidence estimates. Uncertainty quantification (UQ) offers a natural basis for selective answering, where a system answers only when its prediction is deemed reliable and abstains otherwise. However, existing uncertainty scores for LLMs are often heuristic: a threshold chosen on such scores does not, by itself, provide statistical guarantees on the error rate among accepted answers. We propose CIC, a confidence-interval-based calibration framework that converts arbitrary uncertainty scores into risk-controlled selective answering rules. Given a held-out calibration set, CIC evaluates each generated response using an application-specific alignment criterion and associates it with an uncertainty score and a binary error label. For each candidate uncertainty threshold, CIC estimates the acceptance-conditioned error rate and constructs a high-probability upper confidence bound using either Hoeffding-style or Clopper-Pearson confidence intervals. It then selects the largest threshold whose upper bound is below a user-specified risk level $α$, thereby maximizing the answering rate subject to a finite-sample reliability constraint. Under exchangeability, CIC guarantees with probability at least $1-δ$ that the selected threshold, if non-null, controls the error rate among accepted answers at level $α$. We evaluate CIC on both closed-ended and open-ended QA benchmarks across seven LLMs and multiple uncertainty estimators. Experimental results show that CIC consistently achieves valid risk control while retaining strong answering efficiency, providing a practical and statistically grounded mechanism for deploying LLMs in reliability-sensitive QA workflows.