Teri Rumble, Javad Zarrin, P. George Lovell +1cs.CY cs.AI cs.HC
This paper is an extension of a paper presented at the ICAART 2026 conference, which introduced LEA (Learning Engagement Assistant), an adaptive AI tutoring agent combining course-specific Retrieval-Augmented Generation (RAG) with structured Knowledge Component (KC) models across integrated Chat, Tutor, and Quiz modes. That prior work validated LEA on a single STEM course (CMP511) exclusively through simulation, using synthetic learner agents. This paper extends that work by reporting the first classroom deployment of LEA with real students (n = 8, CMP511) and the first empirical test of its cross-course scalability, deploying the system across three courses spanning two academic levels and two disciplinary domains. The study reveals a divergence from simulation predictions across modes, showing that synthetic evaluation alone cannot anticipate all aspects of real deployment. A RAGAS-based cross-course scalability evaluation (660 questions) finds Answer Relevancy and Context Precision broadly stable across courses (0.88-0.94 and 0.88-0.90 respectively), while Faithfulness declines with curriculum distance from the system's original course (0.69 to 0.50), a preliminary finding that may reflect generation logic tuned to the system's original subject rather than a scalability limitation. These findings suggest that while the orchestration layer requires no modification, full course-agnosticism of all downstream components requires further investigation.
Fault diagnostics and recovery in smart factories is challenging because critical information is dispersed across manuals of multiple machines which are interconnected through the manufacturing process. Large Language Models (LLMs) can provide a promising approach. In this paper, we propose FactoryLLM, a safe and open-source AI playground designed for evaluating different LLM-based retrieval-augmented generation (RAG) models by analysing documents from multiple machines across the manufacturing process. FactoryLLM enables the user to configure the LLM, and assess performance when reasoning over multiple documents, through a dual evaluation setup using both RAGAS and NVIDIA's LLM-as-a-Judge metrics. FactoryLLM is safe because it allows users to run local or open-source LLMs without sharing sensitive industrial data, providing a controlled environment for experimentation. We demonstrate the efficacy of FactoryLLM through a case study which involves an Autonomous Intelligent Vehicle and its Mobile Planner software, evaluating three LLMs across 30 maintenance queries derived from approximately 600 pages of cross-machine documentation. The results suggest that FactoryLLM is effective in cross-machine document reasoning: every model achieved a groundedness score above 0.88. The full code and documentation for community to test FactoryLLM with their manufacturing specific scenarios are publicly available.