Sameep Chattopadhyay, Alexander Erdmann, Mari Ostendorfcs.LG
Modern voice-agent systems rely on streaming speech recognition models that operate under stringent latency constraints. This study shows that, due to the limited memory constraints of real-time processing, these systems are adversely impacted by conversational phenomena such as long silences and backchannels. While many agentic pipelines mitigate this by resetting state at each turn, this approach discards vital context and impairs performance at turn onsets. We propose two state-management strategies that preserve cross-utterance context to reduce onset errors. In experiments with two state-of-the-art streaming models on two spoken dialogue benchmarks, our best method yields an average of 15-21% relative WER reduction at utterance onsets.
Multilingual ASR models such as Whisper perform well on high-resource languages but exhibit substantially higher Word Error Rates (WER) for Dravidian languages compared to Indo-Aryan ones. Through linguistic and dataset analysis, we show that Dravidian languages have longer words, higher vocabulary diversity, and lower repetition, resulting in sparse token distributions and frequent character-level substitution errors. Baseline fine-tuning further reveals decoder imbalance between self-attention (linguistic context) and cross-attention (acoustic cues). Although synthetic token-repetition experiments indicate potential gains, they are impractical. Motivated by these observations, we introduce two decoder-level enhancements: Weighted-Attention, which adaptively balances attention sources, and Self-Conditioning, which reinjects intermediate predictions to improve token consistency. Experiments demonstrate consistent WER reductions for low-resource and agglutinative languages.