hoBIT: A Profile-Aware Retrieval-Augmented Chatbot for University Academic Advising

In university academic advising, identical questions can require different answers depending on a student's department, admission cohort, and degree program, causing profile-blind retrievers to surface plausible but inapplicable evidence. We present proFILL, a method for transforming hoBIT, our college's current rule-based advising chatbot, into a profile-aware retrieval-augmented generation (RAG) system. Rather than requiring a complete user profile upfront, proFILL progressively acquires only the profile attributes needed for each query, guided by both the query intent and the initially retrieved evidence, and uses them to condition retrieval over a profile-aware index. Extensive experiments and a human preference study show that proFILL outperforms diverse RAG baselines, is preferred by target users, and remains effective with open-weight models for cost-effective on-premise deployment.

A Locally Deployed RAG-Based Academic Advising System for Course Selection

The correct sequence of courses in the curriculum based on prerequisites between courses is of great importance for students to develop their knowledge and skills holistically. However, students crafting this sequence in isolation frequently struggle with recognition limitations and information overload that leads to confusion. Simultaneously, education institutions encounter difficulties in providing adequate academic advice for the correct sequence due to limited education resources. To address these challenges, we propose a locally deployed RAG-based academic advising system grounded in syllabus information. By combining large language models with retrieval from structured syllabus data, the system is designed to support course selection, prerequisite understanding, and personalized study planning in a privacy-preserving manner.