Oluwadamilola Jeboda, John F. Dovidio, Jonas R. Kunstcs.CL cs.AI
Rising immigration has intensified intergroup tensions in many countries. Traditional bias-reduction programs remain difficult to scale and increasingly constrained by U.S. policy. This preregistered experiment tested whether conversational AI can shift how majority-group members categorize and relate to Latine immigrants. Drawing on the common ingroup identity model, a quota-representative national sample of 658 non-Latine White U.S. adults completed five rounds of dialogue with a LLM (GPT-4o). The model was instructed to frame Latine immigrants in terms of a common ingroup identity (a shared American identity), a dual identity (both Latine and American), or a separate identity (distinct cultural boundaries), or to discuss an unrelated topic in a control condition. The manipulations altered categorization: relative to control, common ingroup identity and dual identity conversations lowered separate categorization, and dual identity conversations raised dual categorization. Although direct effects on behavior and pro-diversity beliefs were nonsignificant, willingness to act was significantly higher in the conditions emphasizing a superordinate identity (common ingroup and dual identity). A path model further revealed indirect associations: both conditions reduced separate categorization, which in turn correlated with greater willingness to act. Semantic similarity analyses of the transcripts confirmed that conversations tracked their assigned narratives; participants' convergence with shared-identity language related positively, and with separate-identity language negatively, to willingness to act. These effects were largely consistent across moderators (need for closure, openness to experience, and political orientation). The findings show that brief AI conversations can loosen us-versus-them boundaries while underscoring the gap between cognitive recategorization and behavior.
Reliable generative AI models critically rely on expert human annotations to evaluate output quality, yet these "gold" labels are expensive to collect and limited in quantity. Organizations thus often turn to collecting vast but noisy "silver" labels from crowdsourced workers or vendor annotators as proxies for gold labels. Because gold remains the evaluation target, naively aggregating noisy silver labels may introduce bias, and estimators built on sparsely observed gold labels may have high variance to resolve the model performance gaps that guide practical decisions. Model evaluation has become an ongoing operational practice rather than a one-time exercise, with evaluation rounds repeating across model versions, releases, and content domains. A natural question is whether the previous historical evaluation data can be used to improve each new round of evaluation. We introduce HERO (History Enhanced RObust model evaluation), a novel framework that uses historical data to suppress bias (improve reliability) and reduce variance (improve sensitivity) in model performance evaluation. HERO calibrates silver labelers' performance learned from historical gold annotations, and stabilizes the resulting estimator by anchoring it to covariate information measured with high precision in the historical data. HERO can be broadly applied across multiple common evaluation tasks, and remains valid when only a subset of historical labelers appears in the current round. We establish conditions under which the bias and variance reductions hold, showcase HERO's performance in simulation studies, and demonstrate its effectiveness on real-world model evaluation benchmarking datasets.