Supporting Autonomous Process Execution within a Multi-Perspective Constraint Frame via Numeric Planning

AI-Augmented Business Process Management Systems (ABPMS) enhance traditional BPMS by leveraging advanced AI techniques to define, execute, and monitor complex process structures. Within this landscape, Framed Autonomy denotes the capability of a system to autonomously advance the execution of a Business Process (BP) instance while strictly adhering to a predefined frame, i.e., a set of constraints that may span multiple perspectives. Existing research on framed autonomy has predominantly focused on control-flow constraints, either declarative or procedural, and typically relies on their transformation into automata-based representations. In this study, we extend this line of work by introducing a novel tool for what-if analysis that augments the process frame with multi-perspective constraints, including data-aware and temporal conditions. Given a partial process execution, the proposed approach exploits this enriched frame to recommend optimal continuations in compliance with the underlying process specifications. We additionally report an empirical evaluation demonstrating the scalability and effectiveness of the technique, thereby highlighting its potential for supporting autonomous and constraint-aware decision making in ABPMS.

Design and Implementation of Agentic Orchestrations and Orchestration of Agents

Agentic Business Process Management has gained momentum recently. The prospect is that the autonomy of AI agents, i.e., predominantly LLM-based agents, can be balanced with a certain level of robustness, tractability, and traceability through a combination with process technology. In this paper, we provide a classification framework for agentic orchestration options along properties such as task specificity, traceability and tractability, autonomy and reactivity, and correctness assurance and present qualitative decision criteria for realizations of different scenarios. We also provide metrics for the quantitative assessment of realization properties and show them through different agentic implementations of a predictive light sensing scenario. Altogether, this work aims at providing properties, criteria, and metrics for the design and implementation of agentic orchestrations and orchestration of agents.

Agent Behavior Mining: Generative AI Agent Governance in Business Processes

As organizations increasingly deploy generative AI agents to automate business processes, they face a governance dilemma: although these agents can increase operational flexibility, their non-deterministic nature challenges the control and standardization that Business Process Management seeks to enforce. This paper addresses this \emph{invisible autonomy risk} by introducing \emph{Agent Behavior Mining}, a governance capability that enables the application of process mining techniques to render generative AI agent decision-making observable and traceable. We (1) improve the understanding of generative AI agent behavior through an event data model that translates granular agent activities -- including reasoning traces, tool usage, and token costs -- into standardized process logs; (2) instantiate the data model in a multi-agent order-to-cash implementation, demonstrating how process managers can leverage agent logs to detect policy deviations and quantify operational variability; and (3) evaluate the perceived practical utility of the approach in an exploratory study with 18 industry practitioners. The results indicate that practitioners view behavioral transparency as a prerequisite for trust and consider the ability to examine agent reasoning as an important governance requirement for the next generation of AI-driven business processes.

Pragmos: A Process Agentic Modeling System

The advent of Large Language Models (LLMs) has significantly transformed tasks across Software Engineering. In the context of Business Process Management, LLMs are now being explored as tools to derive process models directly from textual descriptions. Existing approaches range from chatbot-driven systems that assist with iterative, text-based modeling to fully automated end-to-end modeling assistants. However, we argue that process modeling is inherently complex and cannot be effectively addressed through black-box solutions. Instead, we envision modeling as an open-ended conversational activity, best supported by an interactive, iterative process involving both humans and LLM. In our approach, the modeling task is decomposed into smaller, manageable steps. Each step results in intermediate artifacts and explicitly documents the rationale behind each modeling decision. During this process, we incrementally uncover simple behavioral relations that guide the construction of the model. Given the current limitations of LLMs in reasoning about complex dependencies, we complement them with specialized tools developed in the field to structure process models based on behavioral relations. This hybrid approach enables the generation of sound, yet comprehensible models that evolve through transparent and explainable steps. In this paper, we present our research agenda and introduce Pragmos, a prototype system that operationalizes this vision. Pragmos demonstrates how LLMs can collaborate with human users as both domain and modeling experts to co-create evolving process models through a structured and explainable workflow.