Xiaoying Song, Anirban Saha Anik, Jinyu Liu +3cs.AI
Correcting health misinformation in dialogue requires more than producing a factual rebuttal: users differ in what they know, what they believe, and what they need to hear, so an effective intervention often depends on first asking the right clarifying question. Yet existing methods either respond immediately or probe indiscriminately, treating clarification as either unnecessary or always beneficial. We propose Reward-Optimized Probe-and-Respond (RO-PnR), a framework that learns when asking is worth its cost. At each turn, RO-PnR chooses between probing for more information and committing to a final correction, guided by a turn-level reward that weighs the expected gain from probing against its interaction cost. To capture how user heterogeneity affects probing value, we model each simulated user with a latent state along health literacy and belief commitment. Experiments show that RO-PnR achieves the highest cost-adjusted utility across three health-misinformation datasets and three base models, using 30% fewer turns than always-probe baselines.
Persistent memory can personalize an LLM agent, but an incorrect durable update can silently distort future behavior. We study the memory-clarification boundary: whether interaction-derived information should be persisted, used only in the current context, re-verified, or clarified with the user. MCB contains 140 primary scenarios, split into 70 development and 70 held-out items, plus a separate 70-item contrast set. It evaluates both action labels and structured tool-call selection. Two non-authors independently label the 70 held-out primary and 70 contrast items (97.1% agreement, Cohen's kappa = 0.962); a blind third resolves four disagreements, replacing eight author labels by non-author majority. Across Claude and Qwen, models verify changing facts more reliably than they ask users to resolve ambiguity. Bare Qwen asks on 0/12 clarification items while verifying 12/18 freshness items. Few-shot prompting raises accuracy from 0.557 to 0.771 (paired delta = +0.214, Holm-adjusted exact McNemar p_H = 0.002), yet clarification recall remains 0.333. The policy prompt reduces erroneous persistence from 0.243 to 0.100 (p_H = 0.038), although its accuracy gain is not significant. Label-tool agreement is 57% for each Claude model and 23% for Qwen; Qwen accuracy falls from 0.557 to 0.343 (p_H = 0.047). Memory evaluation must test both stated decisions and tool-call choices.
Minh Ngoc Ta, My Anh Tran Nguyen, Duong D. Nguyen +2cs.CL cs.AI
Ambiguous user requests make clarification a sequential decision problem for conversational LLM assistants: they must decide whether to ask, what to ask, when to stop, and when to answer. We introduce RegretBench, a multi-turn benchmark that evaluates clarification as policy behavior rather than isolated question quality. RegretBench provides a hidden-intent formulation of ambiguity, supports free-form interaction grounded in semantic-state tracking, and introduces a regret-based objective that measures how much value a model loses relative to a reference clarification policy. Experiments on open-domain QA and product recommendation scenarios show that final success alone is insufficient, as models with similar accuracy can differ substantially in efficiency, robustness to user behaviors, and stopping decisions. By jointly measuring intent resolution, interaction cost, ineffective clarification, and regret, RegretBench reveals whether models clarify usefully and efficiently. Our results show that effective clarification requires more than plausible questions: models must ask the right question at the right time and stop once the user's intended meaning is clear.
Xiaoye Zhu, Weixin Li, Junan Huo +5cs.CV cs.AI cs.CL cs.GR cs.MA
A fundamental intent asymmetry plagues modern 3D asset creation: while state-of-the-art 3D toolchains demand precise, executable parameters, ordinary users typically provide vague, underspecified instructions. Current 3D agents treat this ambiguity as noise, defaulting to blind execution under a single-turn assumption. To address this limitation, we introduce CLARE, a clarification-aware and evolutionary 3D agent that treats intent asymmetry not as an execution error, but as an opportunity for strategic dialogue. By decoupling the generation pipeline into four specialized cognitive roles, CLARE intercepts and resolves underspecified instructions before invoking computationally expensive 3D tools to seamlessly execute tasks across five diverse domains: text-to-3D generation, single-view reconstruction, multi-view reconstruction, point cloud editing, and post-processing. Crucially, rather than relying on rigid manual rules, CLARE self-evolves its clarification policy via simulated multi-turn interactions. By optimizing a Multi-turn Reward, the agent internalizes the delicate balance between interaction efficiency and task completion. To rigorously test this, we construct 3D-Clarify, a comprehensive benchmark comprising 620 interaction scenarios with systematically injected ambiguity, missing information, and mistaken details. CLARE achieves state-of-the-art performance, with 60.40% and 43.34% success rates on single-step and multi-step tasks, respectively, more than doubling existing baselines. Both quantitative and qualitative results demonstrate that proactive clarification is the missing key to robust 3D execution. Code is available at https://github.com/xyzhu1225/CLARE.
Rewriting inputs to improve frozen downstream models has become a common strategy in modern NLP pipelines. Prior work on incremental dialogue discourse parsing (DDP) shows that supervised clarification models can rewrite fragmentary or underspecified utterances, such as resolving ellipsis or references, to improve parsing accuracy. In this work, we revisit this idea under realistic deployment conditions, where no clarification supervision is available and the clarifier must rely on zero-shot prompting or feedback from a frozen parser. Across three Segmented Discourse Representation Theory (SDRT) datasets and multiple parsers, we find that last-utterance clarification is far less reliable than suggested by supervised settings. Parser-agnostic rewriting often introduces more regressions than repairs, as edits that enable fixes also disrupt discourse cues relied upon by the parser. A best-of-8 rewriting analysis further reveals a practical ceiling: a large fraction of errors are not repairable through input rewriting alone. A parser-aware clarifier trained with GRPO reduces regressions by up to 37% by learning conservative abstention, yet still fails to produce selectivity-aware clarifications that consistently improve parsing. Together, these findings recast clarification as a selective intervention problem. We identify rewritability prediction, deciding whether an utterance is repairable before intervention, as the key missing capability for input-side optimization of frozen discourse parsers, and a critical direction for improving agentic pipelines more broadly.
Search agents powered by large language models (LLMs) are increasingly used to solve complex information-seeking tasks, requiring multi-step retrieval and reasoning to fulfill user goals. However, existing benchmarks often assume that user queries are complete and explicit, overlooking the fact that real-world search requests are frequently vague, underspecified, or even factually incorrect. In deep search scenarios, such ambiguity can propagate along multi-step reasoning chains and lead agents toward incorrect search trajectories. To address this gap, we introduce DiscoBench, a benchmark for clarification-aware deep search, designed to evaluate whether search agents can proactively identify ambiguity, ask effective clarification questions, and recover correct reasoning paths through user interaction. DiscoBench contains 211 samples and 463 ambiguity instances across 11 real-world domains, covering four ambiguity types. We further design a user simulator for multi-turn interaction and evaluate model performance from four perspectives: task utility, ambiguity detection, interaction strategy, and cost efficiency. Experiments on representative LLMs show that ambiguity detection and effective clarification are distinct capabilities, and that repeatedly searching instead of asking for clarification often performs worse than direct guessing, highlighting a critical gap between retrieval ability and interactive problem-solving in current search agents.
Deqiang Huang, Jingbo Zhou, Xinjiang Lu +3cs.IR cs.AI
Deep search is brittle on underspecified user queries: missing constraints such as time, location, scope, or definitions can lead to retrieval drift and incomplete answers. We introduce Clarify-Then-Search, a benchmark for evaluating whether LLM-generated clarification questions improve downstream deep-search utility. Built on real-world query data from the Baidu search engine, the benchmark contains 518 curated instances, each with an intent query and a corresponding underspecified query. For each intent query, we run WebDancer once to archive evidence and construct a static golden reference as weighted, evidence-grounded nuggets with traceable source identifiers. At evaluation time, a Clarifier asks k in {1, 2, 3} questions; a closed-book User Answerer replies only with information explicitly stated in the intent query, otherwise returning unknown; and a closed-book Rewriter produces a rewritten query using only the underspecified query and the elicited question-answer pairs. WebDancer then executes on the rewritten query, and we score end-to-end utility using restore_score_100, a weighted nugget-recall score with partial credit against the static gold. Across all evaluated models, clarification improves over the no-interaction baseline at k=1, and larger budgets generally yield further gains. GPT-5.2 achieves the highest mean score at k=1, while ERNIE-4.5-Turbo-128K becomes the overall top-performing model at k=3. Diagnostics reveal a consistent failure mode: many systems over-ask region-only questions that are often unanswerable from the intent and thus elicit unknown. Clarify-Then-Search enables leakage-resistant and reproducible evaluation of clarify-then-search pipelines, with fine-grained analyses of question utility, answerability, and budget effects in deep search.
Composed image retrieval (CIR) uses a reference image and a text modification to search for a target image. However, such queries often describe several possible images rather than one exact target, making the user's intent ambiguous. Recent methods address this by using conformal prediction to estimate ambiguity and by asking users clarifying text questions. However, these methods have two limitations: their coverage guarantee only holds at the first interaction, and text questions are often insufficient for resolving fine-grained visual differences such as appearance, attributes, or viewpoint. We propose CLARA, a clarification framework that resolves ambiguity by showing users a small panel of visual alternatives. Instead of answering text questions, the user simply selects the prototype image closest to the intended target. This provides a direct visual signal and avoids relying on a model to predict the user's answer. To maintain valid conformal guarantees across multiple interaction rounds, CLARA reweights calibration using the likelihood ratio induced by the user's selection. The displayed prototypes are also constrained to represent the current candidate set and are snapped to real corpus images, ensuring that generated images cannot artificially improve coverage. Experiments on open-domain and fashion benchmarks show that CLARA matches single-turn state-of-the-art retrieval performance, maintains nominal coverage across interaction rounds, and finds the intended target in fewer rounds than strong text-question baselines. Its advantage is especially clear when ambiguity involves viewpoint or fine-grained attributes, where visual clarification is more effective than textual questioning.
Tool-augmented LLM agents rely on runtime filtering to decide which tools should be visible at each step. Causal Minimal Tool Filtering (CMTF) reduces tool-choice confusion by exposing only the next causally necessary tool frontier, but it assumes that the user request has already been mapped to a symbolic goal state. In practice, requests such as "handle my appointment" or "take care of this email" may correspond to multiple possible goals. This creates wrong-goal execution, where an agent follows a valid causal tool path for an unintended objective. We introduce GIST-CMTF, a goal-state inference layer that predicts candidate symbolic goals over the same state-transition vocabulary used by CMTF, estimates ambiguity, and either applies CMTF or exposes clarification as a causal action that produces missing goal or state variables. We evaluate GIST-CMTF across seven model backends, six filtering methods, and 120 controlled tool-use tasks. GIST-CMTF achieves 97.0% task success, compared with 80.1% for top-goal CMTF and 82.9% for semantic-goal CMTF. It reduces wrong-goal execution from 19.4% under top-goal CMTF to 2.5%, while preserving the one-tool exposure of causal filtering and using substantially fewer tokens than all-tools exposure. These results suggest that reliable tool-augmented agents should validate goal state, not only tool relevance, before exposing external actions.
Aijing Gao, Yiming Kang, Mengdie Flora Wang +1cs.AI cs.HC
In hierarchical reasoning, failures often originate at intermediate decision points where the agent commits to a wrong branch without recognizing that it lacks critical information. Rather than treating clarification as an external uncertainty trigger, we propose ACTION-RATING, a formulation that places it inside the agent's action space on a shared ordinal scale with navigation, so that asking competes directly with acting at every decision point and help-seeking becomes observable at intermediate states. Two structurally distinct information-seeking modes emerge from the agent's own ratings: mandatory (no viable branch) and opportunistic (residual uncertainty despite a leading candidate). On Harmonized Tariff Schedule classification (30,000-node taxonomy, three benchmarks, 9~LLMs across 4 families), we observe a regime shift from mandatory to opportunistic clarification, with Information-Seeking Effectiveness (ISE), a local diagnostic defined as the fraction of help interactions followed by a correct next navigation step (not a final-task metric), rising from 50% to 74%. Three diagnostic contrasts fail to reproduce this structure. A separability test shows that the information-seeking pattern (mode split, ISE ranking) persists when answer quality is degraded (-18.8% accuracy), supporting an empirical separation between where an agent seeks help and the quality of the help it receives. Under the controlled answer channel, accuracy gains reach +16.2% at 10-digit; we read this as an upper bound on what better localization could unlock, not a deployment estimate.
Large Language Model (LLM) agents often operate under underspecified user instructions, where latent uncertainty over user intent leads to erroneous tool actions. To address this challenge, we propose a goal-oriented clarification framework that aligns clarification behavior with ambiguity resolution. Central to our approach is the Information Gain Reward, a metric that quantifies the utility of clarification questions by measuring the Bayesian belief update towards the ground-truth goal induced by the clarification exchange. We train the clarifier (LLM) using this reward to optimize for high information gain, ensuring that clarifications effectively reduce uncertainty and improve task completion within the agent-tool-user environment. We validate our framework within a clarification-enhanced $τ$-Bench environment, conducting cross-agent evaluations across five heterogeneous backbones. Empirical results demonstrate that our method consistently improves the success rate by 3.7\% over the no-clarification baseline, while adding only 0.3 total interaction steps on average.