Deploying task-oriented dialogue agents in enterprise customer support faces a persistent annotation bottleneck: robust training requires labelled interaction data at scale, yet enterprise conversational logs are privacy-sensitive and expensive to annotate, while user behaviour evolves faster than labelling pipelines can keep pace. We present RL-ADA (Reinforcement Learning with Adversarial Dialogue Agents), a co-evolutionary training framework that eliminates this bottleneck by replacing human labels with \emph{world feedback}: consequence-based reward signals derived directly from measurable interaction outcomes. A Customer Support Agent (DA, 3B parameters) and an Adversarial Customer Agent (CA, 7B parameters) co-evolve in an adversarial arena guided by a fixed automated judge: the DA is rewarded for correctly handling multi-turn customer conversations to successful resolution, while the CA is rewarded for producing realistic, intent-concealing utterances that cause misroutes, creating asymmetric adversarial pressure through opposing but independently structured rewards. An isolation gym iteratively retrains the weaker agent on prior-failure transcripts, requiring no human annotation at any stage. In a banking customer support proof of concept, tool-routing errors are eliminated and the strict end-to-end PASS rate doubles over five co-evolutionary cycles, driven solely by automated arena reward with no labelled data. We additionally observe the emergence of \textbf{Contextual Camouflage}, an adversarial strategy in which the CA learns to embed intent within dense realistic customer detail purely from reward pressure, with direct implications for enterprise red-teaming and robustness evaluation.
Personalized dialogue agents require continuous long-term memory to maintain coherent interactions across multiple sessions. However, deploying these capabilities on consumer-grade hardware (e.g., 8 GB VRAM edge devices) introduces severe memory and compute bottlenecks. Existing systems typically rely on isotropic cosine similarity for retrieval and heuristic rules for context compression. These approaches lack a unified theoretical foundation, frequently suffering from the hubness problem in high-dimensional retrieval and syntactic fragmentation during compression. To overcome these limitations, we propose CoreMem, a resource-efficient edge-cloud memory architecture fundamentally unified by information geometry. First, Riemannian retrieval replaces cosine matching with a locally adaptive Fisher-Rao metric, effectively penalizing hub memories via Mahalanobis distance with O(Ndr) Woodbury acceleration for real-time search. Second, Fisher-guided discrete token distillation (FDTD) introduces a hierarchical sentence-to-token compression mechanism. It derives sensitivity scores from Fisher information traces, providing a principled compression-KL tradeoff augmented with explicit structural syntax protection. Evaluated on the LOCOMO and LongMemEval-S benchmarks, CoreMem achieves strong accuracy improvements, yielding substantial gains in Open-domain (+4.51 pp) and Temporal (+4.17 pp) reasoning. Extensive profiling confirms that CoreMem operates seamlessly within a strict 8 GB VRAM budget, successfully bridging the gap between resource-constrained edge devices and the demand for theoretically grounded, lifelong memory agents.