Farsi, spoken by more than 120 million people, lacks a comprehensive benchmark for dialogue generation and understanding. We introduce TALKFA, a unified benchmark comprising three complementary datasets: (1) WIKI-FADIAL, 4.2K Wikipedia-grounded dialogues for knowledge-grounded generation; (2) DAILYDIALOG-FA, 6.6K dialogues annotated for dialogue acts and emotions; and (3) PLAYDIAL-FA, 2.1K theatrical dialogues with sentiment labels. While LLMs assist data construction, every dialogue undergoes multi-stage review and revision by native Farsi speakers, and only the final human-approved dialogues are released. Experiments with six LLAMA and MISTRAL models show that LoRA substantially improves dialogue generation while requiring only 25-50% of the training data to recover over 90% of the final performance gains. Across classification tasks, FABERT achieves the best dialogue-act performance, LORA-MISTRAL-7B performs best on emotion recognition, and MISTRAL-24B achieves the highest sentiment score. Human evaluation and independent external validation demonstrate the reliability of the benchmark, while comparisons with GPT-4.1 as an LLM judge reveal that automatic metrics substantially overestimate dialogue quality. Zero-shot evaluation with frontier LLMs further shows that TalkFa remains a challenging benchmark. We will release all datasets, annotation guidelines, code, and checkpoints.
Large Language Models (LLMs) are revolutionizing digital communication by powering conversational agents deployed across domains such as customer service, digital sales, and insurance. These agents, built on LLMs, can understand user input, retrieve relevant information, and generate coherent responses. However, while they excel at factual communication, they often lack the ability to engage in truly persuasive, context-sensitive dialogue, especially in domains like insurance, where trust and clarity are critical. Building on this need within the insurance domain, our work focuses on improving the persuasiveness of digital agents, aka LLMs. To support this, we introduce InsureDial, a Persuasive Insurance Dialogue dataset, designed to capture the nuances of persuasive communication specific to motor insurance interactions. We introduce PersuaRL, a reinforcement learning-based framework that equips LLM-driven dialogue agents with the ability to adaptively explore, select, and coordinate strategies across multiple expert modules, guided by the evolving dialogue context, to achieve more effective persuasion. We conduct extensive automatic human and qualitative evaluations on two benchmark persuasion dialogue datasets, including our InsureDial. Our evaluations consistently demonstrate that PersuaRL outperforms baseline, generating contextually appropriate and highly persuasive responses.
Mahyar Ghazanfari, Matthias Casanova, Jordan Kam +4cs.AI
Air traffic control (ATC) communication is a safety-critical dialogue that remains largely human-driven even as other parts of air traffic management have been semi-automated. In this article, we experimentally evaluate whether large language models (LLMs) can generate operationally realistic ATC transmissions. An experimental general-aviation flight flying over the San Francisco "Bay Tour" route is hand-transcribed and used as ground truth (P0). Through a pilot-in-the-loop process we design five prompt structures (P1-P5) of increasing constraint and embed them in a stateful multi-turn pipeline, where the model plays ATC to a fixed pilot transcript while conditioning on the accumulating dialogue history. Across nine open- and closed-source LLMs we vary the prompt, the presence of a worked transcript from a different experimental flight as an in-context example, and whether the model conditions on its own prior replies or on injected ground-truth history. Turns are scored with lexical, structural, and semantic similarity metrics and by an LLM-as-judge (GPT-5.5) validated against human expert annotation. Supplying a worked example improves similarity, but tightening the prompt does not: the lightest prompts perform best and the most heavily scripted one collapses as its own errors accumulate through the dialogue, which injecting correct history repairs. These results outline a concrete path and its current limits toward LLM-assisted ATC.
Javier Rodriguez-Juan, Hiba Arnaout, Jose Garcia-Rodriguez +2cs.CL cs.LG
Synthetic generation of Cognitive Behavioral Therapy (CBT) sessions is challenged by two competing demands: adhering to strict therapeutic structure while modeling the resistant, unpredictable behavior of real patients. Existing script-based methods fail to capture dynamic therapeutic interactions, while multi-agent approaches struggle to adhere to CBT's sequential structure; both suffer from sycophancy, producing overly compliant patients that misrepresent real clinical settings. In this work we introduce ODRA, a novel framework for synthesizing therapy dialogues through a Chain-of-Thought (CoT) strategy grounded in foundational CBT guidelines (Beck, 2020). ODRA further incorporates a resistance orchestrator to solve patient sycophancy, which employs steering techniques to elicit behaviors aligned with their resistance level. Automated and expert evaluations show that ODRA significantly outperforms existing methods across therapeutic skills, CBT alignment, and patient behavioral fidelity, with licensed psychologists preferring ODRA sessions across 12 of 13 clinical metrics. Furthermore, models fine-tuned on our dataset demonstrate superior therapeutic performance against both cooperative and resistant patients, validating that explicit resistance modeling in synthetic training data directly translates to downstream clinical robustness.
Takyoung Kim, Kang-wook Kim, Sang Hoon Woo +3cs.CL
Turn-taking is a central component of full-duplex interaction. Which turn-taking behaviors are appropriate varies with the scenario, yet current models apply a single norm regardless of context. This limitation originates in their training data: human-human speech corpora capture natural timing phenomena but provide little role grounding or scenario-specific norms, while heuristic or prompted synthesis methods inject turn-taking behaviors without basing them on human preferences. We introduce DuplexGen, a framework for generating dialogues with scenario-adaptive turn-taking by calibrating LLM predictions against a small set of slot-level human preference annotations. In six cooperative and competitive tasks, human turn-taking preferences differ systematically, and DuplexGen aligns substantially more closely with those preferences than uncalibrated prompting or training solely on generic human-human data; a full-duplex model trained on DuplexGen-generated data exhibits distinctive, human-preferred turn-taking behaviors. These results show that human calibration, not corpus scale or prompt design alone, is what allows turn-taking synthesis to be scenario-specific.
Using large language models (LLMs) to assist psychological counseling is an important task in the field of natural language processing. The construction of high-quality psychological support dialogue corpora serves as a critical foundation for training counseling-oriented conversational models. However, existing data generation approaches generally suffer from several limitations, including emotionally stable seekers, limited variation in emotional dynamics, and a high degree of compliance with counselors' guidance. These issues result in LLM that lack the capability to effectively respond to emotionally unstable scenarios. In addition, counselor responses are typically driven by problem-solving objectives, thereby overlooking the role of emotion-focused interaction, which are essential in psychological counseling. To address these gaps, we propose EmoTrace, a multi-turn dialogue corpus generation framework centered on modeling seekers' emotional trajectories. we construct seekers' cognitive profile and introduce a seeker module with emotional schemas and an associated activation mechanism, a counselor module, and an emotional trajectory control module, thereby enhancing the layering of the seeker's emotional expression and the counselor's targeted empathic expression. Experimental results demonstrate that the proposed method outperforms existing approaches in terms of emotional richness and empathy quality.
Foreign language anxiety (FLA) can be a major barrier to second language acquisition (SLA), especially in conversational contexts. With the proliferation of large language models (LLMs) throughout all areas of life, recent work suggests that interacting with LLM agents can be instrumental within the field of SLA and foreign language education, especially for reducing FLA. Related work also suggests that linguistic demands and task complexity can be predictors of FLA, implying that the use of demanding, complex language could lead to learners experiencing higher FLA. In this paper, we propose a novel multi-agent embodied conversational system that generates level-appropriate dialogue for English language learners. These levels are based on those defined by the Common European Framework of Reference for Languages (CEFR) to describe non-native listener and speaker proficiency. Using a "generate-evaluate-regenerate" loop with multiple LLM agents and a level classifier, it achieves a desired simplicity that is adaptive to the user's proficiency level. We also share the results of a preliminary small-sample pilot study that tested this system with Japanese university students, to see whether it would yield lower FLA levels than an unsimplified embodied conversational agent. Analysis of conversational output showed that 87.4% of dialogue sentences generated by the proposed multi-agent system fell within one predicted CEFR level of the learner's self-assessed proficiency, compared to 54.1% for the unsimplified agent. This suggests that the novel system is better able to produce output at an appropriate level for the learner. Though this study did not yield statistically significant evidence that the system reduces FLA levels in Japanese learners of English, likely due to a small sample size, it provides usability findings and culturally-informed design insights that will inform future study.
Human-like private chat requires more than fluent response generation: a system must preserve persona, relationship, memory, bounded knowledge, medium-specific timing, and a coherent multi-turn arc. We present AnthroDial, a closed-loop framework that formulates anthropomorphic dialogue as a joint problem of system architecture, executable evaluation, and diagnostic alignment. It combines (1) a role-conditioned scheduled dialogue runtime with persona and scenario cards, long-term memory, virtual time, and single-draft message decisions; (2) an executable benchmark with an L0 validity gate, five per-turn dimensions, and five dialogue-level dimensions; and (3) a post-training pipeline that filters 16,436 scheduled-decision examples for SFT and applies GRPO with a cognitive-diagnostic, ZPD-aware reward. The reward maintains Kalman-filtered capability estimates for each behavioral dimension, upweights dimensions with larger capability deficits, and uses rollout scores as task-level ZPD matches to focus optimization on learnable weak skills. On a benchmark with 55 personas, 50 scenarios, 50 persona-scenario bindings, and 100 role-conditioned cases per model, we evaluate 16 systems spanning frontier baselines, open models, thinking/no-think variants, and SFT/RL ablations. The strongest non-trained baseline reaches 32.00% strict ACC, while Qwen3.6-27B-SFT+RL reaches 39.00% strict ACC and a 98.5 overall score. In the 9B no-think setting, SFT and RL improve strict ACC from 0.00% to 13.00% and 18.37%. These results show that anthropomorphic dialogue benefits when generation, evaluation, and reward shaping share the same behavioral dimensions.
Generating high-utility synthetic data for intent classification typically requires human-annotated seed data, which is often unavailable in fast-paced industrial settings. In this paper, we propose a framework for synthetic dialogue generation that works entirely without human-annotated data, relying solely on intent definitions. Our proposed dialogue generation framework utilizes two different types of topic and style attributes to improve data diversity. Also, we propose two novel post-hoc stylization models called Univ and Exam to transform synthetic LLM-generated utterances into more varied, human-like linguistic styles. To enhance data quality, we utilize an LLM-as-a-judge filtering process. Experimental results on both industrial and public datasets demonstrate that the proposed approach achieves up to 93.3% of the performance obtained using human-annotated training data. Crucially, the findings reveal that style diversity is more critical than topic diversity for synthetic data utility, as it prevents models from learning spurious stylistic correlations. Furthermore, the study shows that incorporating style attributes during the generation process is more effective than post-hoc style adaptation.
Yeongseo Jung, Jaehyeok Kim, Eunseo Jung +5cs.CL cs.LG
Modern conversational agents condition on an ever-growing dialogue history at each turn, incurring redundant attention and encoding costs that grow with conversation length. Naive truncation or summarization degrades fidelity, while existing context compressors lack cross-turn memory sharing or revision, causing information loss and compounding errors in long dialogues. We revisit the context compression under conversational dynamics and empirically present its fragility. To improve both efficiency and robustness, we introduce Context-Driven Incremental Compression (C-DIC), which treats a conversation as interleaved contextual threads and stores revisable per-thread compression states in a single, compact dialogue memory. At each turn, a lightweight retrieve, revise, and write-back loop shares information across turns and updates stale memories, stabilizing long-horizon behavior. In addition, we adapt truncated backpropagation-through-time (TBPTT) to our multi-turn setting, learning cross-turn dependencies without full-history backpropagation. Extensive experiments on long-form dialogue benchmarks demonstrate superior performance and efficiency of C-DIC; notably, C-DIC shows stable inference latency and perplexity over hundreds of dialogue turns, supporting a scalable path to high-quality dialogue modeling.
As AI assistants serve millions of users daily, evaluating user experience (UX) beyond general model capability has become increasingly important. We present UXBench, the first user-centric benchmark grounded in real user feedback signals for evaluating preference alignment and dialogue generation. The benchmark consists of three interconnected tasks, UX Judge, UX Eval, and UX Recovery, with 7,400 test instances extracted from over 70K interaction logs of a mainstream Chinese AI assistant. The dataset closely reflects real user distributions, covering 8 scenarios, 83 domains, and diverse failure patterns that pose severe challenges. Extensive experiments on 26 frontier language models provide novel insights into how well models perceive user experience and how improvements in model capability contribute to better dialogue engagement. Through comprehensive analysis of model behavior and performance gaps, we show that user feedback prediction is a learnable capability, where a reward model trained from in-the-wild feedback signals can achieve well-calibrated accuracy. We further document the systematic biases of LLM-as-a-judge evaluation protocols and compare typical response strategies that directly affect user experience. UXBench establishes a new evaluation landscape and calls for greater attention to tailored UX optimization, contributing to a user-centric scaling law that shapes the success of AI assistants.
Creating lifelike digital humans with genuine social intelligence requires unifying cognitive reasoning and multimodal generation within a coherent framework. Current approaches treat these as separate tasks: Large Language Models excel at dialogue but lack embodied expression, while diffusion-based talking head models achieve visual fidelity but ignore social cognition. To bridge this gap, we propose a closed-loop dual-agent framework integrating perception, social reasoning, and expression into a continuous interaction cycle. The perception module analyzes partners' multimodal behaviors from video, while the social reasoning module infers hidden mental states through Theory of Mind and selects responses via an ensemble mechanism. The expression module then generates emotion-controllable videos that jointly synthesize speaker speech and facial expressions with listener reactive behaviors, capturing bidirectional dynamics absent in prior work. We further construct a hierarchical Persona-Scenario dataset with psychologically grounded personas and private social goals to support evaluation under information asymmetry. Experiments on this dataset demonstrate competitive or superior performance on both dialogue quality and video generation metrics. Notably, our method surpasses even the full-information Script mode on key dialogue quality dimensions, suggesting that explicit mental state inference under uncertainty can elicit more thoughtful dialogue than unrestricted information access. Project page: https://resonantminds.github.io/.
In recent years, large language models have shown substantial potential in psychological support tasks. However, existing psychological counseling data mostly rely on single-turn question answering or short multi-turn dialogues, making it difficult to characterize how college students' psychological distress accumulates, interacts, and gradually evolves over long periods within campus life events. To address this issue, this paper proposes Psy-Chronicle, a structured data-generation framework for synthesizing long-horizon campus psychological counseling dialogues. We generate a semester-spanning temporal stress event graph to model the chronological order and evolutionary dependencies among campus stress events. Through interactive simulation between a student agent and a counselor agent, together with a structured memory integration mechanism, Psy-Chronicle generates long-horizon dialogues with continuity across counseling sessions. Based on Psy-Chronicle, we construct and open-source CPCD, a Chinese long-horizon dialogue dataset for college psychological counseling, containing 100 student profiles, 90,000 counseling dialogues. We further build CPCD-Bench to evaluate models' long-horizon campus counseling capabilities from three dimensions: session-level response, long-horizon memory recall, and temporal-causal reasoning. Experimental results show that CPCD effectively improves session-level response generation and long-horizon memory recall for models with the same base architecture. Meanwhile, improvements in temporal-causal reasoning remain limited, indicating that event-chain organization and causal explanation are key challenges in long-horizon psychological counseling modeling. The related code and data are available at: https://github.com/EdwinUSTB/Psy-Chronicle
Text-based role-playing models can imitate character styles, yet they often fail to reflect a scene's atmosphere and evolving tension, both essential for immersive applications such as Virtual Reality (VR) games and interactive narratives. We study video-grounded role-playing dialogue and introduce EBM-RL (Eye-Brain-Mouth Reinforcement Learning), a decoupled GRPO-based framework that explicitly separates observation ([perception]), reasoning ([think]), and utterance ([answer]). This structure promotes human-like sensory grounding by compelling the model to first attend to visual cues, then form internal interpretations, and finally generate context-appropriate dialogue. EBM-RL integrates four complementary rewards: (i) CLIP-based scene-text alignment to improve ambiance and emotion; (ii) a Perceptual-Cognitive reward that encourages [perception] and [think] processes that increase the likelihood of the reference response; (iii) answer accuracy to ensure faithfulness; and (iv) a dense format reward to enforce the desired structured output. Extensive experiments demonstrate that EBM-RL substantially outperforms text-only role-playing baselines and larger-scale vision-language models on our immersive role-playing benchmark, delivering simultaneous gains in visual-atmosphere consistency and character authenticity. Beyond the role-playing domain, EBM-RL also exhibits strong zero-shot generalization: without any additional fine-tuning, it consistently improves performance on out-of-domain VideoQA benchmarks. We additionally release an open-source dataset for video-grounded role-playing dialogue.