IRWOZ has improved industrial human-robot interaction (HRI) dialogue systems through domain-specific annotations. However, its initial version contains substantial noise in dialogue states and utterances, limiting state-tracking accuracy. We introduce IRWOZ 2.0, which addresses these limitations through large language model (LLM) enhanced generation (Mistral/Claude-3.5) and quality refinements. Our improved dataset expands to 390 dialogues across 4 industrial domains (Assembly, Delivery, Position, Relocation), featuring manual corrections and automated typo removal. Benchmark experiments on dialogue state tracking demonstrate significant improvements, with GPT-2's BLEU-4 score increasing from 0.1651 to 0.5604 compared to original IRWOZ. To support industrial HRI research, we publicly released IRWOZ 2.0 dataset at https://ieee-dataport.org/documents/irwoz-20-large-language-model-driven-dialogue-dataset-industrial-robot-conversations
Dialogue state tracking (DST) is one of the core components in task-oriented dialogue systems. At each turn in a conversation, DST estimates the user belief or dialogue state, which is used as input for downstream modules to predict system actions and generate responses. The increasingly popular dialogue system applications like Google Assistant, Siri and Alexa need to support a large number of services and APIs, resulting in growing attention to the scalability of such systems. Especially for some domains with little or no training data, the capability of transferring existing knowledge of other domains is highly desired. In this paper, we present a novel scalable framework for multi-domain dialogue state tracking. The proposed system leverages the pretrained BERT model to achieve zero-shot generalization, making it easy to quickly adapt to new domains without additional training. The performance of our model is evaluated on recently released schema-based dialogue (SGD) dataset, showing significant improvement compared to previous baseline.
Dialogue State Tracking (DST) requires precise extraction of structured information from multi-domain conversations, a task where Large Language Models (LLMs) struggle despite their impressive general capabilities. We present GEM (Graph-Enhanced Mixture-of-Experts), a novel framework that combines language models and graph-structured dialogue understanding with ReAct agent-based reasoning for superior DST performance. Our approach dynamically routes between specialized experts: a Graph Neural Network that captures dialogue structure and turn-level dependencies, and a finetuned T5-Small encoder-decoder for sequence modeling, coordinated by an intelligent router. For complex value generation tasks, we integrate ReAct agents that perform structured reasoning over dialogue context. On MultiWOZ 2.2, GEM achieves 65.19% Joint Goal Accuracy, substantially outperforming end-to-end LLM approaches (best: 38.43%) and surpassing state-of-the-art (SOTA) methods including TOATOD (63.79%), D3ST (58.70%), and Diable (56.48%). Our graph-enhanced mixture-of-experts architecture with ReAct integration demonstrates that combining structured dialogue representation with dynamic expert routing and agent-based reasoning provides a powerful paradigm for dialogue state tracking, achieving superior accuracy while maintaining computational efficiency through selective expert activation.