Despite significant advances in instruction-following and auditory comprehension, the evaluation of Emotional Intelligence (EI) in Spoken Language Models (SLMs) remains confined to rudimentary paralinguistic perception, lacking a systematic, theory-driven cognitive framework. We introduce EmoSBench, the first comprehensive EI evaluation benchmark for SLMs constructed upon the four-branch theoretical model, covering Perceiving, Understanding, Using, and Managing Emotion across ten sub-tasks. Preliminary assessments on EmoSBench reveal a substantial gap: even leading proprietary models like GPT-4o-Audio achieve only 52.6%, significantly trailing human baselines. To bridge this gap, we develop EmoS, a specialized evaluator model optimized via Supervised Fine-Tuning (SFT) and Group Relative Policy Optimization (GRPO). To facilitate its effective training, we curate EmoDialogue, a bilingual dataset providing necessary fine-grained supervision through response pairs with rigorously defined EI gradations. Concurrently, we introduce a reward mechanism integrating a Steep Exponential Accuracy Reward (SEAR) and a Rationale Fidelity Reward (RFR) to enforce precise ordinal scoring and valid reasoning. Experiments demonstrate that EmoS reaches 83.8% accuracy, approaching human-level performance. Furthermore, evaluations on authentic, unconstrained spoken interactions validate its robust real-world generalization, establishing a foundational framework for advancing emotionally intelligent dialogue systems.
Emotional intelligence enables humans to recognize emotions, infer their causes, reason about interventions, and modify their environment to achieve desired affective states. Despite recent advances in artificial intelligence (AI), current models remain largely limited to generating realistic content or performing semantic reasoning, with little capacity for understanding, predicting, and personalizing human emotional responses. Here we introduce Emotion-augmented geneRatiOn System (EROS), a hybrid AI framework that integrates symbolic reasoning with deep learning to enable personalized emotion augmentation through visual content. Leveraging large-scale image-emotion datasets, EROS discovers generalizable affective rules, identifies emotion-relevant image regions, and predicts context-aware visual modifications that preserve scene semantics while steering emotional responses toward desired targets. To account for individual variability, EROS incorporates an expandable memory bank that supports inference-time personalization without model fine-tuning, yielding interpretable emotional profiles and rapid adaptation to new users. Across extensive human psychophysics experiments, EROS elicits target emotional responses more effectively than state-of-the-art large multimodal models while adapting to individual affective preferences. Beyond affective computing, EROS provides a foundation for AI systems that can understand, reason about, and augment human cognitive states, with potential applications in mental health, adaptive media, education, and human-computer interaction.
Amir Reza Jafari, Praboda Rajapaksha, Reza Farahbakhsh +1cs.CL cs.IR
Despite advances in Emotional Intelligence (EI), Large Language Models (LLMs) still significantly underperform humans in complex emotional reasoning. This gap originates partly from the limited incorporation of individual differences, particularly personality traits, which are fundamental to human emotional inference. To address this, we propose PTEI, a novel framework for integrating Personality Traits into Emotional Intelligence tasks using LLMs. In PTEI, MBTI and OCEAN personality traits are first extracted directly from the given emotional scenarios and then utilized as contextual knowledge within personality-aware prompts, guiding LLMs to accurately infer emotions and their underlying causes. To ensure optimal contextual grounding, we employ Contrastive Learning to construct an optimized retrieval system that surfaces emotionally and personally aligned scenarios, enhancing reasoning quality. Extensive experiments on established EI benchmarks show that PTEI enhances the Emotional Understanding (EU) capabilities of various LLMs, with the strongest improvement observed in GPT models. Combining PTEI with Chain-of-Thought (CoT) reasoning yields an additional 4 percent increase in accuracy. These findings underscore PTEI's contribution toward advancing AI systems with more sophisticated social and psychological grounding.
As multimodal conversational systems increasingly engage in spoken interaction, their ability to navigate paralinguistic social cues has become a critical bottleneck for natural human-AI communication. However, existing evaluations of machine emotional intelligence assess reasoning exclusively through isolated text or passive acoustic perception, overlooking the complex cross-modal reasoning required for active, multi-turn dialogue. We introduce \textsc{SpeechEQ}, a comprehensive framework designed to evaluate the sociolinguistic reasoning of Speech-Language Models (SLMs). The framework includes a validated dataset of 2,265 dialogues across 15 Emotional Quotient (EQ) subscales grounded in EQ-i 2.0 theory, along with a multi-turn evaluation protocol measured by our proposed Spoken EQ (SEQ) score inspired by human EQ assessments. Experiments show limitations in how both existing Speech Emotion Recognition and end-to-end Speech-Language Models understand and apply paralinguistic cues through speech. While end-to-end architectures outperform cascaded systems, \textsc{SpeechEQ} reveals that current multimodal models remain bottlenecked by a text-reliant ``modality shortcut,'' an alignment-induced ``safety trap,'' and ``contextual amnesia,'' highlighting the barriers to truly emotionally aware AI. Our benchmark can be accessed at https://huggingface.co/datasets/SpeechEQ/SpeechEQ and demo page at https://binomial14.github.io/speecheq-demo/