Zi Haur Pang, Casey Kennington, Tatsuya Kawaharacs.HC cs.CL cs.RO
Empathetic social robots should respond not only to what users say, but also to how their emotions dynamically evolve during interaction. However, existing empathetic dialogue systems are often text-centered and primarily model empathy as a one-way mapping from the user's emotion to the system response, limiting their ability to capture embodied speaker--listener affective exchange. We present AffectLoop, a multimodal speaker-listener emotion-dynamics-aware spoken dialogue system implemented on the Misty II robot. The system tracks the speaker's verbal and facial affective dynamics, estimates the robot listener's own verbal and behavioral affective state, and conditions LLM-based response generation on both affective streams. The robot then generates a short spoken empathetic response together with emotionally congruent embodied behavior, forming a closed speaker--listener affective loop. We evaluate the system in a pilot within-subject study with five participants, comparing it with an otherwise identical utterance-conditioned baseline that omits the speaker- and listener-affective-state inputs. The proposed system received higher overall impression ratings, especially for empathetic response and user satisfaction. Post-hoc log analysis further showed higher speaker-listener affective alignment and stronger valence-based distress recovery. These preliminary results suggest that explicitly modeling both speaker emotional dynamics and listener affective state can improve embodied empathetic interaction.
Large language models have demonstrated conversational capabilities, yet empathetic competence remains challenging. Empathetic support is inherently multi-turn and path-dependent: users disclose concerns gradually, emotions evolve over time, and early responses shape trust and receptivity. Reinforcement learning with verifiable emotion rewards provides scalable supervision for long-horizon interactions. However, existing methods evolve the dialogue policy while keeping its training interaction distribution fixed, creating a mismatch between policy competence and training experience. We introduce a dual-loop self-evolution framework driven by verifiable emotion feedback. With the user simulator and verifier frozen, the inner loop optimizes the multi-turn policy using continuous emotion rewards, while the outer loop uses the same outcomes to estimate policy-relative interaction utility and adapt experience. To obtain estimates from sparse, stochastic rollouts, the framework holds the scenario and interaction state constant within each group and prioritizes conditions whose group pass rates lie near the policy's competence boundary. A hierarchical controller shares evidence across support intents, while uncertainty-guided exploration and uniform rehearsal prevent premature exclusion. The resulting distribution generates trajectories, closing both loops without increasing the rollout budget. On SAGE, our framework raises Qwen3-8B Overall from 53.87 to 79.24 and outperforms protocol-matched uniform emotion-reward reinforcement learning by 7.23 points.
Large language models have demonstrated significant capabilities in generating diverse and context-aware responses for empathetic dialogue. However, their computational demands severely limit their deployment in resource-constrained environments. While knowledge distillation offers a promising compression solution, it often fails to transfer the nuanced understanding essential for empathy, as it overlooks the implicit contextual cues that guide human connection. To bridge this gap, we propose a \textbf{pr}ivileged \textbf{i}nformation-enhanced knowledge \textbf{d}istillation method for \textbf{e}mpathetic dialogue generation (PRIDE). Our method leverages privileged information, such as expert psychological annotations or future event summaries, which is available exclusively during training but unavailable at inference time. This allows us to transfer the teacher model's empathetic reasoning to smaller models without relying on extra inputs during deployment. Specifically, PRIDE has three key components: (1) An empathy-reasoning prompt that guides the teacher to explicitly decompose the empathetic process into understanding feelings and analyzing situations step-by-step; (2) A multi-source attention mechanism that directs the student to effectively integrate privileged information; (3) A dual-alignment loss that combines reversed Kullback-Leibler divergence and maximum mean discrepancy to ensure robust knowledge transfer at both logit and feature levels. Experiments on multi-modal and text-only datasets demonstrate that our method achieves competitive performance, and in some cases matches or even surpasses larger teacher models in terms of accuracy and semantic relevance.