Inferring the ground-truth from noisy crowdsourced labels is an important theoretical and practical problem. Neural network-based methods offer an alternative to classical Bayesian models which require specifying a family of generative models used for inference. However, current models either still rely on fairly simple generative models for inference or require pseudo-labels or synthetic data to train the aggregate classifier. We propose a graph VAE architecture in which the decoder and encoder use GAT-based message passing on the adjacency graph of a crowdsourced dataset and its dual, respectively. The ground-truth labels are treated as latent variables, enabling unsupervised representation learning without needing to train a separate classifier. We show our model achieves state of the art performance on crowdsourcing benchmarks. We then demonstrate the generality of our approach by showing how the original crowdsourcing graph can be augmented to incorporate side information such as representations from neural network classifiers trained on the noisy labels to substantially boost their classification performance at test time.
Gabriel Singer, Samuel Gruffaz, Olivier Vo Van +2stat.ML cs.LG
We study imbalanced crowdsourcing with a focus on class-dependent annotator accuracy, a setting that, to the best of our knowledge, remains relatively underexplored despite its importance in real-world inspection systems where the labels of greatest operational importance are also the rarest ones. In this setting, annotators may be reliable on both classes, unreliable on both classes, majority-class specialists, or minority-class specialists. Existing models only partially address this problem: they either capture class-dependent errors but ignore item difficulty, or they model item difficulty without capturing class-dependent errors. To fill this gap for imbalanced datasets in crowdsourcing, we introduce a generative aggregation model combining item difficulty with class-dependent annotator competence. The model allows both annotator abilities and item difficulties to vary across classes. We then revisit Condorcet's Jury Theorem in the class-imbalanced setting. We also show that majority voting asymptotically preserves the underlying class proportion. We evaluate our model on $33$ real-world crowdsourcing datasets, covering multiclass tasks such as images and text, as well as two large-scale regimes: large-scale annotation datasets, with many annotations per item, and large-scale item datasets, with a large number of annotated instances. Across these diverse settings, our model consistently achieves the highest minority recall while remaining competitive in balanced accuracy, making it particularly relevant when rare-label recovery is the primary objective.
Crowdsourced labeling provides valuable labeled data for domains across natural language processing, computer vision, and video. Label aggregation aims to infer latent true labels from noisy and biased annotations, with the key lying in annotator reliability estimation. Despite promising progress, existing approaches struggle with one real-world bottleneck: most individual annotators label only a small subset of tasks, making accurate annotator estimation highly intractable. In this paper, we focus on the considerably more challenging multi-class label aggregation and propose AHEAD (cross-Annotator learning and High-confidEnce Annotator-guideD label aggregation), a cross-annotator learning framework that advances annotator reliability estimation by leveraging the population-level data. Specifically, AHEAD first learns high-dimensional cross-annotator contexts via a graph neural network, deriving multi-view, complementary annotator embeddings by aggregating individual-level annotator features with contextual information. These embeddings are then decoded into interpretable annotator-specific confusion matrices to fit the observed labels. We formulate a composite objective incorporating high-confidence annotators to alleviate the unsupervised training issues faced by prior models. Experiments on 10 real-world datasets spanning NLP, CV, Video, and Audio show that AHEAD substantially improves label accuracy, increasing average accuracy from 68.75% to 73.23%, with gains of up to 14.9% in the best case. Meanwhile, scalability experiments on the largest dataset further demonstrate the overall superiority of our method.
Reliable generative AI models critically rely on expert human annotations to evaluate output quality, yet these "gold" labels are expensive to collect and limited in quantity. Organizations thus often turn to collecting vast but noisy "silver" labels from crowdsourced workers or vendor annotators as proxies for gold labels. Because gold remains the evaluation target, naively aggregating noisy silver labels may introduce bias, and estimators built on sparsely observed gold labels may have high variance to resolve the model performance gaps that guide practical decisions. Model evaluation has become an ongoing operational practice rather than a one-time exercise, with evaluation rounds repeating across model versions, releases, and content domains. A natural question is whether the previous historical evaluation data can be used to improve each new round of evaluation. We introduce HERO (History Enhanced RObust model evaluation), a novel framework that uses historical data to suppress bias (improve reliability) and reduce variance (improve sensitivity) in model performance evaluation. HERO calibrates silver labelers' performance learned from historical gold annotations, and stabilizes the resulting estimator by anchoring it to covariate information measured with high precision in the historical data. HERO can be broadly applied across multiple common evaluation tasks, and remains valid when only a subset of historical labelers appears in the current round. We establish conditions under which the bias and variance reductions hold, showcase HERO's performance in simulation studies, and demonstrate its effectiveness on real-world model evaluation benchmarking datasets.
Hate speech annotation pipelines routinely collapse annotator disagreement into majority vote labels before training. We show that this aggregation is not neutral: 42.6% of all annotator disagreement in HateXplain concentrates specifically at the hate/offensive boundary, a pattern consistent with annotators applying different thresholds for where hate begins (chi-squared = 135.199, df = 2, p < 0.0001). Both a hard-label BERT model (Model A) and a soft-label model (Model B) drop 22 percentage points in accuracy from agreed posts (~80%) to disagreement posts (~58%), confirmed at p < 0.0001. A per-annotator multi-head model (Model C) widens this gap further to 28 points while collapsing offensive disagreement accuracy to 0.245. Critically, Model A expresses significantly higher confidence on boundary case errors than Model C (0.710 vs. 0.495, p < 0.0001), meaning standard evaluation metrics will not detect the failure. Three downstream interventions of increasing sophistication all fail to recover boundary accuracy. We argue the problem is structural. Majority vote presents a contested judgment as ground truth, and models inherit that false certainty. The intervention must be upstream in annotation design.