Xingyuan Zeng, Zuohan Wu, Quanming Yao +5cs.CL cs.IR
Question answering agents in long-term conversations must reason over massive, temporally dispersed dialogue histories. However, existing memory mechanisms primarily treat past information as \textit{passively} stored facts, leading to semantic gaps and unreliable reasoning. To address this limitation, we propose RuleMem, a rule-based memory framework that induces reusable logical rules from historical interactions to \textit{actively} guide both evidence retrieval and reasoning. Specifically, RuleMem constructs natural-language Horn clauses from conversations and validates them via a Rule Perplexity Consistency (RPC) mechanism. These induced rules enable the retrieval of semantically distant evidence while providing an explicit logical structure for answer generation. We conducted a comprehensive evaluation of RuleMem on two long-term conversational benchmarks, LoCoMo and LongMemEval_s*. In a rigorous comparison against 14 baselines on LoCoMo, RuleMem achieved the highest accuracy, exceeding the baseline average by 27.47 points (a 54.3% relative improvement).
Ryuichi Sumida, Koji Inoue, Tatsuya Kawaharacs.CL cs.HC
Memory systems for conversational LLMs are conventionally evaluated by direct, fact-seeking questions about prior dialogue (Direct QA): can the model recall fact X from a prior conversation? We tested whether higher Direct QA accuracy correlates with higher user satisfaction in a 4-month deployment (40 users, 1,872 sessions, 7 memory conditions). Existing-benchmark Direct QA varies from 19.7% to 70.1% across the 7 conditions, but satisfaction does not change. We hypothesize that existing benchmarks and user satisfaction are tracking different capabilities: benchmarks measure elicited retrieval (recall when asked), while conversation requires natural integration (detecting relevance and naturally weaving prior context into a response). To examine this, we introduce MemUse, a set of real user-cued memory moments drawn from the deployment, scored by an integration-aware judgment of the natural conversational response. Holding the model and context fixed, the same system that scores 78.8% on Direct QA references only 7.9% of those facts in conversation -- a 71-point gap. Within these moments, Natural Integration is associated with satisfaction, whereas Direct QA is not. We release the deployment corpus and MemUse together with all judgments and scoring prompts at https://github.com/ryuichi-sumida/memuse.
Long-term conversational agents need to remember and query cross-session, multi-typed information with complex correlations. Existing agent memory systems rely on heterogeneous vector and graph databases, which fragment memory information and cause high cross-database I/O latency. For retrieval, common RAG-style methods tend to introduce noise, miss correlated clues, and lack token budget control, degrading LLM accuracy and efficiency. We propose Mandol, an agglomerative memory system that consolidates fragmented memory representations and storage into a unified memory-native architecture. Its core components include: (1) a hierarchical memory model that organizes memory into a basic layer representing raw memory information and a high-level abstract layer that agglomerates basic memories into traceable abstract memories, both uniformly represented as structured semantic graphs; (2) an agglomerative semantic data structure combining SemanticMap and SemanticGraph, which natively fuses key-value, vector, and graph structures and provides unified hybrid retrieval operators to eliminate cross-database I/O; and (3) a quantitative query mechanism with query-adaptive routing, quantitative denoising and conflict resolution, and token-constrained context generation, all without involving LLMs during retrieval. Experiments on two widely used long-term conversation benchmarks, LoCoMo and LongMemEval, show that Mandol achieves the best overall accuracy among representative agent memory systems. For performance comparison, Mandol also obtains a 5.4x retrieval speedup and a 4.8x insertion speedup under 10 QPS concurrent load, while still maintaining low latency on consumer-grade hardware.