Maintenance of critical infrastructures, such as railways and power plants, is essential for operational safety and reliability. However, the declining number of skilled maintenance workers poses a serious challenge to sustaining these operations, highlighting the need to effectively transfer expert know-how to less experienced workers. Although traditional interview-based approaches have been used to elicit maintenance skills, they struggle to capture know-how that experts themselves may not consciously recognize. To address this gap, we proposed a method that detects anomalous frames of candidate actions including know-how by comparing a video of manual-based work with that of expert maintenance workers. In a simulated maintenance experiment involving a distribution board, our method targeted 11 types of actions not described in the manual and achieved a 66.9% extraction rate, marking a 50-percentage-point improvement over conventional techniques. These findings underscore the effectiveness of our approach in revealing hidden maintenance knowledge, thereby contributing to enhanced skill transfer and workforce development in critical infrastructure maintenance.
Agentic coding tools are increasingly used to make autonomous repository-level changes to real-world projects. Prior work has largely evaluated these contributions at the pre-merge stage, through outcomes such as pull request acceptance and review effort. Far less is known about what happens to agentic code post-merge. Yet merge success alone does not reveal whether a contribution will remain stable or require bug fixes and other corrective maintenance downstream. We conduct a longitudinal empirical analysis of agentic and human contributions across 182 repositories, tracking their post-merge fate over time, characterizing the intent of subsequent modifications, and analyzing the defects and vulnerabilities they introduce. While the overall maintenance rates are similar, agentic contributions require significantly higher rates of corrective maintenance and introduce more security weaknesses and dependency vulnerabilities. We also find statistically significant evidence that agentic maintenance burden is associated with repository characteristics. In particular, each 10 percentage-point increase in a project's no-review rate is associated with roughly a 6% increase in agentic maintenance burden on average. As coding agents become pervasive in software development, our findings highlight the need to evaluate and design agentic tools not only to produce mergeable changes, but to produce contributions that remain secure and maintainable.