Manoj N M, Vijayakrishna S, Manjunath Srinivas +1cs.AI
This paper proposes a multi-agent framework built on CrewAI [1] for conversational business intelligence. Five specialized AI agents operate in a sequential pipeline to process natural language queries, retrieve and analyze data, generate visualizations via the Model Context Protocol (MCP) [2], and deliver actionable insights. The platform features a defense-in-depth security architecture for multi-tenant data isolation and a query parameterization mechanism for transforming conversational insights into reusable dashboard components. Evaluation across 300 end-to-end test cases spanning synthetic and production enterprise datasets demonstrates 95.3% functional accuracy, a mean response latency of 24 seconds, and a response quality score of 4.52/5.0 as assessed by an LLM-as-a-Judge framework, with a 93.0% hallucination-free rate, representing a 22.6 percentage point accuracy improvement and 20.2% quality gain over a single-agent baseline. Cross-model evaluation across four LLM backends and human expert validation confirm architectural generalizability and evaluator reliability. An ablation study confirms that the Data Analysis and Report Aggregation agents are the primary drivers of output quality.
Radiology report evaluation must distinguish clinical compatibility from surface similarity, because negation, laterality, or normal-abnormal polarity can reverse a finding. We propose RadSEM (Radiology Sentence-Level Evaluation Metric), a constrained LLM-assisted metric for reference-based evaluation of radiology Findings. RadSEM rewrites reference and generated reports into ordered atomic finding sentences, each expressing one site-finding proposition. It then performs contradiction-constrained many-to-many matching: incompatible pairs such as "effusion" and "no effusion" receive no credit, while compatible granularity differences can receive partial credit. A deterministic stage weights pairs by part-whole and abnormal-detail relationships, counts unmatched findings, and produces an abnormal-focused weighted F1 score. Thus, the LLM supports structured rewriting and local alignment rather than acting as an opaque judge. We evaluate RadSEM with SSREE, a controlled monotonicity stress test built from 2,448 de-identified reports expanded into five graded corruption levels. RadSEM achieves Kendall tau_b of 0.957, all-pairs concordance of 97.8%, adjacent concordance of 95.0%, and strict five-level ordering for 81.9% of reports, outperforming radiology-specific and general text metrics while avoiding the failure in which polarity-inverted reports regain lexical overlap. On the same SSREE set, RadSEM outperforms the Ref-anchored RadSEM-Alt policy, improving adjacent concordance from 90.7% to 95.0% and strict ordering from 67.2% to 81.9%. On a 599-triplet synonym/antonym subset, RadSEM prefers synonyms in 597 cases (99.67%). These results suggest that explicit finding units, contradiction-aware matching, and abnormal-focused deterministic scoring make report scoring more interpretable and sensitive to clinically meaningful errors. Code is available at https://github.com/jdh-algo/RadSEM.