Aman Singh Thakur, Aditya Agrawal, Alwarappan Nakkiran +1cs.IR cs.CL
RAG systems are increasingly used to summarize what large collections of documents say. A user asks "What do people think about X?" and receives an answer that reads as consensus. But standard top-k retrieval ranks documents by query similarity, not by how faithfully they represent the population, so minority views quietly disappear. Existing fixes fall short. Diversity re-rankers like MMR and DPP spread retrieved documents apart, but with no target distribution to aim for. Calibration methods based on KL or JS divergence do target one, yet treat opinion bins as unordered: confusing strong positive with strong negative costs no more than an adjacent-bin miss. We introduce WARP, a family of post-retrieval algorithms that calibrate retrieved evidence to the population's opinion distribution. WARP first recovers underrepresented opinions that cosine ranking may bury, then uses Wasserstein-1 distance to select documents whose sentiment-intensity distribution matches the population target, capturing the ordinal structure ignored by KL and JS divergence. We develop three variants for dense, sparse, and variable candidate pools, trading off calibration quality and speed. Across three review domains spanning 35K documents, 156 queries, and 26 entities, WARP's domain-matched variants reduce distributional error by at least 43% with sub-second latency. These gains carry through to generation: a five-judge LLM panel prefers WARP-generated answers in 86% of decided comparisons at k <= 5.
Opinionated text - spanning product reviews, hotel feedback, and social posts - captures rich signals about user experiences, preferences, and concerns. However, the scale, redundancy, and imbalance of such corpora make it challenging to analyze opinions effectively, particularly when the goal is to generate summaries that remain faithful to the diversity of viewpoints expressed. This paper presents a framework that preserves semantics in LLM-based opinion summarization while minimizing token usage. We combine multidimensional classification (e.g., sentiment, topics) with a family of stratified sampling strategies to select compact yet representative subsets of opinions before prompting the LLM. Tailored prompts then produce balanced summaries that surface the salient aspects expressed in the opinions (e.g., strengths and weaknesses of products/hotels). Experiments on Amazon product reviews, Tripadvisor hotel reviews, and X/Twitter posts demonstrate that our method significantly reduces token usage and computational cost while consistently outperforming traditional AI-based and standard LLM summarization baselines in terms of content coverage, balance, and semantic preservation.