Large language model (LLM) agents are increasingly used as personalized assistants in high-stakes domains such as financial advising, yet it remains unclear whether they can maintain and update an individualized user model over long horizons. Existing personalized-memory benchmarks primarily test factual retention or rely on weakly constrained model-generated trajectories, leaving event-driven preference adaptation underexplored. We introduce FinPerMA, an event-grounded benchmark that evaluates personalized memory against frozen longitudinal investor trajectories. Its generation pipeline combines deterministic, theory-informed impact rules, controlled LLM narration, and automated quality screening; a Post-Shock checkpoint isolates whether an agent has integrated a material event into its persistent user model. On 2,994 questions from 276 personas, seven frontier LLMs and up to seven memory configurations remain far from saturated: no full-context configuration exceeds approximately 0.47 overall accuracy or approximately 39% on multiple-choice questions. Attribution analysis shows that summary-based memory often preserves factual details while losing the preference signals needed for personalization; simple retrieval can therefore outperform purpose-built memory systems, with the gap widening after shocks.
Large language models are increasingly deployed with persistent personalized context, such as accumulated memory profiles or long conversation histories, that is shared across a user's many requests. Production memory systems (e.g., Mem0, MemGPT, and Zep) retrieve a relevant subset of this memory and inject it into the prompt, forcing the serving engine to repeatedly prefill the same content. As the retrieval budget grows, time-to-first-token (TTFT) increases even though the underlying memory is reused across requests. We present InferScale, a GPU-native LLM memory system that replaces repeated prompt prefilling with reusable KV state. InferScale precomputes each memory fact's KV representation, stores it alongside a semantic embedding on the GPU, retrieves relevant facts at serving time, and injects their KV directly into vLLM's paged cache. To support dynamically assembled memories under rotary position embeddings, we introduce Chunked RoPE, which stores keys before rotation and applies their serving-time positions during injection. However, encoding memory facts independently omits the cross-fact context available during joint prefilling. We mitigate this with Context-Window Encoding, which encodes each memory fact together with a small window of preceding conversation context while caching only the target fact's KV. InferScale is implemented through vLLM's KV-connector interface, requiring neither engine modifications nor model fine-tuning. Across three open-weight models on LoCoMo, InferScale keeps TTFT nearly constant as the retrieval budget increases: at k=50 it reduces TTFT by 72-79% (3.6-4.8x), achieves 60.3% accuracy versus 63.3% for Mem0 without serving-time recomputation, and delivers 3.7-4.5x the throughput under concurrent load. Reusable KV state thus decouples memory-conditioned serving latency from retrieved-context size while preserving application quality.