Sunkyung Han, Nahyeon Park, Gaeun Seo +2cs.CL cs.AI
Role-playing large language models (LLMs) are expected to adopt a character's style while also respecting that character's knowledge boundaries. Prior evaluations detect character hallucination but rarely distinguish whether errors arise from failure to recognize a boundary or from failure to comply despite recognition. We introduce CHARM, a multicultural benchmark of 40 real and fictional characters drawn from five cultural-linguistic regions, and validated by native reviewers. It probes two boundary types, Temporal (historical vs. modern) and Cross-Universe (entities outside a character's narrative or historical universe), using abstention-enabled multiple-choice questions. We propose a two-stage evaluation that separates Boundary-Awareness (explicit recognition that a query is out of scope) from Boundary-Compliance (abstention when answering concrete questions). Evaluations across six LLMs show that hallucination is driven predominantly by compliance failures. Models frequently acknowledge that a query lies outside the character's knowledge yet still provide factual, out-of-character answers. By re-posing the same questions to the target character, we confirm that a large fraction of these cases are verified parametric overrides; the model stores the relevant fact but fails to suppress it. We also observe systematic cultural variation in these failures, consistent with imbalances in how characters from different regions are represented in model knowledge.
Equipping Large Language Models (LLMs) with human-like personas is crucial for agentic applications, such as role-play and user simulation. Traditional prompt-based methods rely on descriptive conditioning by injecting static textual profiles, which often makes agents show generic behaviors due to a lack of realistic life memory. To fill this gap, we introduce memory-based conditioning, a paradigm inspired by the cognitive psychology, which replaces abstract profiles with an autobiographical memory base, enabling frozen LLMs to dynamically retrieve situation-relevant memory to guide their behaviors. We formalize its enabling task as customized lifelong memory synthesis and propose MemoryForge, a novel framework to synthesize such lifelong memory from brief target personas. MemoryForge has three key components: a context generator for socio-historical grounding, a life organizer for developmental coherence toward the target identity, and a multi-resolution simulator that balances broad temporal summaries with high-fidelity episodic experiences. Experiments on PersonaGym for role-play and SimulatorArena for user-simulation, show that the synthesized memory base by MemoryForge enables frozen LLMs to exhibit more human-like behaviors than strong descriptive conditioning baselines across multiple metrics and LLM backbones.