Speech-to-speech (S2S) voice agents are increasingly being incorporated into enterprise for customer care and as daily companions for consumers owing to the ease of the conversational modality over text. However, existing benchmarks fail to holistically evaluate voice agents along axes that really matter and are shaped as tests of agentic tool calling against a database. We believe they fail to adequately account for the diversity of conversational dialogue that mundane activities introduce and further, never test how faithfully an agent can assist on tasks that move beyond database manipulation. To tackle this DuplexWorld introduces six worlds where voice agents are especially useful: banking, insurance, travel, healthcare and logistics, and Pathfinding. Agents are evaluated on eleven different types of conversations across 156 scenarios (350+ hours of conversation), each testing conversational and analytical capability to varying degrees. Through extensive evaluation comprising agentic, conversational and speech-naturalness metrics, we show that even the best voice agents leave substantial room for improvement on all 3 axes (Pass@1: 0.490, turn-taking: 0.653, DNSMOS: 3.378). We perform extensive analysis on agentic v conversational performance, world- and conversation type-wise performance, failure modes exploring the explore v exploit lens for Pathfinding conversations and voice agent reliability over all six worlds.
Ashish Hallur, Thomas Thebaud, Georgi Tinchev +2cs.CL cs.SD eess.AS
Speech-to-speech (S2S) AI agents are advancing rapidly, yet evaluation lacks interpretable speech-native measures for conversational prosody and rhythm. Because $F_0$, speaking rate, articulation rate, and pausing shift with model-predicted speaker traits and interaction state, pooled human statistics can be poorly calibrated for evaluating a particular output. Using 4000+ hours of dyadic English conversation from the Seamless Interaction dataset, we construct matched reference regimes for $F_0$ mean, $F_0$ expressivity, speech rate, articulation rate, pause ratio, and mean pause duration. We then define a percentile-based evaluation protocol: extract the same metrics from an S2S output waveform, compare them to the closest matched human reference stratum, and report percentile deviations or 5th-95th percentile out-of-regime flags. On held-out human rows, pooled references over-flag state-conditioned $F_0$ expressivity and rhythm, while matched references return flag rates closer to the nominal 10% and make deviation direction interpretable. These outputs serve as behavioral plausibility checks that complement, rather than replace, perceptual and user-centered evaluation.
Automatic speech and language technologies are still heavily biased toward high-resource languages, limiting their applicability to dialectal and low-resource settings such as Algerian Dialect. This language presents additional challenges including lack of standardized orthography, frequent codeswitching with French, and scarcity of annotated speech resources. This paper addresses the problem of building a complete speech-to-speech conversational system for Algerian Dialect. We propose a modular pipeline integrating automatic speech recognition, natural language understanding, retrieval-augmented generation, and text-to-speech synthesis within a unified architecture. This work is the continuation of our previous work on Algerian dialectal conversational systems Bechiri and Lanasri [2026], extending it from text-based dialogue modeling to full speech-based interaction. We constructed dedicated datasets for ASR, NLU, and TTS in the telecom domain and fine-tune pretrained models for each component. The ASR system is built on Whisper-based adaptation, while the NLU module combines transformer-based embeddings with a task-oriented dialogue framework. A neural TTS system is trained on a newly collected dialectal corpus to enable spoken response generation. Experimental results show strong performance across all components, including low word error rate for ASR, high intent classification and entity recognition scores for NLU, and stable speech synthesis quality. The proposed system provides a reproducible baseline for end-to-end conversational modeling in Algerian Dialect.
Dongwook Lee, Youngho Cho, Sangkwon Park +2cs.CL cs.AI cs.SD
Simultaneous speech-to-speech translation aims to enable near-real-time communication by minimizing latency, offering a compelling, real-time alternative to the high latency of consecutive translation. However, the excessive pursuit of low latency often results in fragmented chunk-wise speech. Consequently, listeners are subjected to an unnatural acoustic flow punctuated by frequent pauses, which could increase their cognitive load. To bridge this gap, we introduce a fluency-aware optimization framework designed to discover the sweet spot between the low-latency benefits of simultaneous translation and the natural flow of consecutive translation. Our framework minimizes inter-chunk silences by leveraging model-internal signals, including linguistic diversity and induced temporal variability in speech durations. Experiments on short- and long-form benchmarks show that our framework produces natural speech flow while maintaining competitive latency and translation quality.