Job understanding is critical to LinkedIn's mission of connecting talent with opportunity. This task involves transforming unstructured and noisy job postings into standardized or derived job attributes that power numerous LinkedIn products. However, building a scalable, cost-efficient, and high-performing job understanding system remains challenging. In this paper, we present a unified semantic modeling framework powered by a small language model (SLM) to address the challenges. We begin by fine-tuning an open-source SLM using a suite of carefully curated synthetic tasks augmented with reasoning traces. These tasks jointly target taxonomy-guided classification and taxonomy-agnostic entity extraction. This allows the resulting model to acquire robust zero-shot generalization for job understanding in structured and unstructured contexts. Building upon this foundation, we introduce a multi-adapter architecture with attribute grouping to facilitate efficient task-specific adaptation while streamlining model management across diverse downstream attributes. Offline evaluations and online A/B tests demonstrate significant performance improvement while reducing operational complexity. Our work provides practical insights into building industry-scale text understanding systems.
Aijing Gao, Yiming Kang, Mengdie Flora Wang +1cs.AI cs.HC
In hierarchical reasoning, failures often originate at intermediate decision points where the agent commits to a wrong branch without recognizing that it lacks critical information. Rather than treating clarification as an external uncertainty trigger, we propose ACTION-RATING, a formulation that places it inside the agent's action space on a shared ordinal scale with navigation, so that asking competes directly with acting at every decision point and help-seeking becomes observable at intermediate states. Two structurally distinct information-seeking modes emerge from the agent's own ratings: mandatory (no viable branch) and opportunistic (residual uncertainty despite a leading candidate). On Harmonized Tariff Schedule classification (30,000-node taxonomy, three benchmarks, 9~LLMs across 4 families), we observe a regime shift from mandatory to opportunistic clarification, with Information-Seeking Effectiveness (ISE), a local diagnostic defined as the fraction of help interactions followed by a correct next navigation step (not a final-task metric), rising from 50% to 74%. Three diagnostic contrasts fail to reproduce this structure. A separability test shows that the information-seeking pattern (mode split, ISE ranking) persists when answer quality is degraded (-18.8% accuracy), supporting an empirical separation between where an agent seeks help and the quality of the help it receives. Under the controlled answer channel, accuracy gains reach +16.2% at 10-digit; we read this as an upper bound on what better localization could unlock, not a deployment estimate.