The next generation of mobile networks is envisioned as fully AI-native, with AI-RAN architectures embedding small language models (SLMs) to perform reasoning over real-time telemetry. The state-of-the-art training paradigms for telecom LLMs, exemplified by RANSTRUCT-style supervised fine-tuning (SFT) on curated instruction data, are limited to post hoc rationalization. Here, the explanations, when produced at all, are generated after or independently of the decision, leaving the decision process unauditable. Pre-hoc reasoning, where a causal reasoning trace is produced before the output label, is preferable, and the broader LLM reasoning literature has made real progress toward it via RL methods such as Group Relative Policy Optimization (GRPO). Here we observe that transplanting this recipe into the telecom setting runs into a cold-start barrier: SLMs either learn to output the desired format or learn to predict the label, but rarely both. We identify this barrier and propose CRAFT, which stands for Cold-start Reasoning Alignment via Fine-Tuning, a data-centric method to autonomously generate a verified dataset of (input, trace, label) triplets. CRAFT fine-tunes SLMs on this verified data using low-rank adaptation (LoRA), requiring substantially less compute and wall-clock time than GRPO-based methods. On the TRACTOR and IC xApp telecom datasets, CRAFT achieves up to 86.5% and 94.6% for accuracy and F1 with no parse failures, while direct GRPO and SFT+GRPO fail to exceed 28% and 53.5% F1 with multiple parse failures. We further show that CRAFT-initialized policies serve as a robust foundation for subsequent GRPO fine-tuning, as under diverse reward functions the performance remains consistent with no parse failures. Finally, we demonstrate that CRAFT consumes 59% less energy than GRPO-based baselines, making it a sustainable path to deployable, auditable AI in 6G RAN.
Shashidhar Reddy Javaji, Mohamed Trabelsi, Jin Cao +1cs.MA cs.AI cs.IR cs.LG cs.SE
Technical operations teams resolve large volumes of incidents by synthesizing fragmented evidence from ticket text, historical cases, system logs, and technical documentation. Existing automation often relies on monolithic generation without explicit evidence modeling or provenance, making outputs difficult to verify when critical signals are sparse across sources. We propose ASTRA, an agentic system for ticket resolution in which a central orchestrator coordinates three specialist information-gathering agents and drives a judge-orchestrator refinement loop to produce evidence-backed troubleshooting reports. TicketSimilarityAgent retrieves relevant historical precedents through dense retrieval and LLM reranking; LogAgent distills hundreds of thousands of log lines into structured, quote-grounded findings using deterministic filtering and constrained LLM analysis; and DomainKnowledgeAgent retrieves relevant technical knowledge via the Model Context Protocol (MCP). Their outputs are transformed into a claim-evidence representation linking each claim to a verbatim source passage, assigning a support level, and preventing cross-attribution. A JudgeAgent scores the report on five criteria, while the OrchestratorAgent converts low scores into targeted follow-up queries for bounded iterative refinement. Evaluated on 987 real-world telecom fault tickets across seven product lines, ASTRA achieves a mean quality score of 4.13/5.0, with 59.9% of reports identifying the fault area at the component-family level or better. Relevance and Clarity scores are 4.88 and 4.94, respectively, while fabricated technical details remain below 3% of error cases. Stratification by fault type reveals that hardware faults remain substantially harder than software or configuration faults (Cohen's d=0.80), pointing to a fundamental limitation of text-based evidence channels for hardware fault diagnosis.
Frontier AI models have advanced rapidly, but they still struggle with telecom-specific tasks. We present Open Telco (OTel), an open telecom AI resource with derived datasets for retrieval, reranking, instruction tuning, and safety/abstention, plus 30 full-parameter post-trained baselines across embedding, reranking, and language models. The community has already engaged substantially with the resource: as of May 3, 2026, the released models have been downloaded over 16 million times, and the project has received 157+ pieces of media coverage worldwide. Building on prior open telecom datasets and benchmarks, OTel provides documented telecom data sources, held-out evaluation partitions, trained embedding models, rerankers, context-grounded LLMs, and safety/abstention data in one unified resource. OTel post-training improves performance across all three model families: embedding retrieval reaches 93.5% NDCG@10, reranking reaches 0.952 MRR@10, and language-model correctness reaches 88.2%. We release OTel as a reproducible starting point and invite the community to expand the data, improve embedding and reranking models, and build stronger context-grounded telecom LLMs.
Saviz Changizi, Nasibeh Mohammadzadeh, Mohammad Shojafar +1cs.CR cs.AI
Telecom fraud-control studies often stop at detector-level classification, but deployment use requires request-level policy resolution, lifecycle traceability, and auditability. This paper reframes fraud control as blockchain-linked auditable decision management for synthetic telecom/IoT fraud-control requests, and its main result is that the QLoRA-tuned LLM branch becomes much more usable than zero-shot prompting but mainly approaches, rather than outperforms, a lower-cost centralized ensemble. The framework maps each synthetic deployment record to a managed request, blocks explicit out-of-boundary cases through a deterministic hard-fraud gate, scores non-hard requests using centralized ML (M1), federated meta-learning (M2), or LLM-family risk sources (M3), and resolves actions through a shared five-state policy, two-zone refinement mechanism, and local Ethereum-compatible audit layer. Evaluation uses separate synthetic training data and a 100,000-record deployment replay corpus, so the study should be read as controlled drift-replay evidence rather than field validation or proof of live deployability. On validation, M1 gives the strongest balance, with legitimate-request FPR 0.0890 under the 0.10 operating cap and soft-fraud recall 0.8341. On labeled deployment replay, however, the legitimate-FPR gap becomes large: M1 rises to 0.1646 and M3-QLoRA to 0.1801, while M3-QLoRA reduces the M3-Base legitimate FPR from 0.3915 and reaches 0.8240 soft-fraud recall. Blockchain telemetry shows that lifecycle gas, cost, latency, and throughput differences are driven by submitted off-chain decision profiles rather than changes in fraud logic.
We introduce Telco-GAIA, a bilingual, multi-modal benchmark for evaluating tool-using agents on the data of a real-world telecommunications operator. Telco-GAIA comprises 100 human-verified question-answering tasks, in English and Arabic, that each demand multi-hop reasoning (4.2 hops on average) over three heterogeneous sources: a static website snapshot (HTML, images, and linked PDFs), a synthetic relational SQL database, and external web archives, spanning text, image, and tabular modalities. The benchmark is delivered as a sandboxed Docker environment and scored by normalized exact string matching, making evaluation objective, deterministic, and reproducible over time without any LLM-as-a-Judge. Evaluating a purpose-built reference agent across twelve commercial and open LLMs, we find Telco-GAIA challenging: even the strongest model solves only 71% of tasks; under a moderate cost budget, this falls to about 40%, and the visually grounded categories remain the weakest, where the average backend scores below 30%, leaving substantial headroom in document and image understanding. Telco-GAIA offers a rigorous, reproducible testbed for enterprise agents and a template for constructing closed-domain benchmarks.
Gautam Prasad, Chandramohan T. N., Joy Bosecs.SE cs.AI cs.NI
Automated test generation for telecom software systems and networks has advanced significantly with the adoption of machine learning and rule-based approaches. However, most existing solutions generate static test suites against a snapshot of the system; as code, configurations, topologies, and key performance indicators (KPIs) evolve, these tests quickly become outdated or misaligned with the live system. There is currently no widely adopted solution that continuously detects fine-grained changes and selectively adapts only the affected tests without regenerating entire test suites. This paper presents a context-aware generative AI framework for automated telecom test script generation that treats testing as a continuously adapting process driven by the current state of the system rather than a static artifact. The central contribution is delta-conditioned test generation over a live knowledge graph: our approach employs a continuously updated knowledge graph (KG) as a single source of truth, a delta engine for fine-grained change detection, and a KG-guided generative AI agent, operating via the Model Context Protocol (MCP), to create, update, or retire test cases automatically. We further integrate Retrieval-Augmented Generation (RAG) to enrich reasoning with telecom-domain knowledge and historical artifacts. We demonstrate applicability across software-system and telecom-network use cases, including a Python-based KPI monitoring application managed in GitLab, and show how the framework reduces manual effort, improves test relevance, and accelerates test cycles.