Vision-language models are evaluated by aggregate accuracy on multimodal benchmarks, a practice that implicitly assumes the model uses its visual input. We show this assumption fails on 40%--97% of samples across six VLMs and three perceptual benchmarks: blurring the question-relevant visual region leaves the next-token distribution nearly unchanged. We name this phenomenon the Visual Insensitivity Gap and quantify it with a per-sample Visual Sensitivity Index (VSI). The gap is a property of samples, not of models: VSI ranks correlate across models (grand-mean Spearman rho=+0.40, permutation p<10^-3), so the same samples are flagged insensitive by VLMs sharing no architectural detail beyond a contrastively pretrained vision tower. The mechanism is concrete: on the insensitive samples, a linear probe on each model's own vision tower distinguishes perturbed from clean images at 0.72--0.79 accuracy, yet the model's argmax token changes on only 2%--11% of the same samples, an encoder--LLM gap above 0.65 on every model. Mapping VSI's diagnostic utility cell by cell surfaces a strong regime (multi-choice reasoning on capable VLMs: AUROC=0.85--0.87) and a weak regime (well-calibrated factuality, where softmax confidence already leads). VSI is not a universal best abstention signal; it is a sample-intrinsic indicator of vision-ignoring failure, best used as a conditional ensemble component.
Direct Preference Optimization (DPO) has emerged as an effective approach for aligning large language models (LLMs) with human preferences. However, its adaptation to multimodal settings remains unexplored. Through representational analysis, we identify a key limitation in multimodal preference optimization, which we term visual insensitivity: models often fail to distinguish between images and those with critical visual context removed. Our theoretical analysis further uncovers two manifestations of this problem, namely Across-Image Insensitivity and Within-Image Insensitivity. To address these challenges, we propose Perception-Enhanced Alignment DPO (PEA-DPO), a framework for multimodal LLMs alignment, which explicitly leverages visual preference signals to overcome visual insensitivity. We further provide a theoretical analysis demonstrating that PEA-DPO provably mitigates both failure modes. Empirical results demonstrate that PEA-DPO enhances sensitivity to visual context while preserving the language modeling capacity of the base model. Evaluations across three hallucination benchmarks using MLLMs of varying scales show that PEA-DPO effectively mitigates visual insensitivity, achieves stronger multimodal alignment, and substantially reduces hallucinations.