Harold Haodong Chen, Zhiyu Hou, Wen-Jie Shu +4cs.CV
The rapid evolution of text-to-image (T2I) generation models has effectively solved the foundational challenge of raw pixel synthesis, shifting the community's focus toward fulfilling increasingly intricate user requests. While recent agentic image generation workflows enhance static inference with advanced capabilities like external knowledge retrieval and iterative reasoning, they mostly operate in isolated silos with fixed ``one-size-fits-all" topologies. This inevitably leads to severe compute-mismatch, where simple queries are forced through computationally heavy pipelines. To bridge this gap, we present GenRouter, the first unified workflow routing framework for agentic image generation. We first formulate GenCanvas, standardizing diverse agentic pipelines into a universal set of foundational primitives and executable templates. Operating over this unified space, GenRouter adaptively routes heterogeneous prompts to their optimal workflows via (i) demand profiling, (ii) experience matching, and (iii) Pareto filtering. Extensive experiments across diverse benchmarks demonstrate that GenRouter achieves superior visual alignment while reducing execution costs by over 95% and latency by 65% compared to heavyweight static pipelines. Furthermore, the system continuously self-evolves via accumulated experience, enabling robust zero-shot generalization that boosts performance and halves computational overhead.
Autonomous customer-service agents are shifting from conversational interfaces toward operational execution roles: they retrieve firm records, apply service policies, and execute backend writes such as refunds, cancellations, exchanges, order modifications, and reservation changes. This shift creates a service-control problem: firms must keep routine service fast and low-friction while preventing operational errors on requests where customer instructions, policy constraints, firm records, and backend writes interact. We propose a difficulty-routed service-control architecture that asks when service agents should reconsider before acting. A lightweight router keeps routine sessions on a low-cost baseline path and routes operationally coupled sessions to an escalated workflow. The escalated path uses conflict-aware communication and write-triggered reconsideration to concentrate deliberation and safeguards before consequential backend writes, rather than applying additional control uniformly across all service sessions. We evaluate the architecture on human-verified retail and airline tasks from $τ^{2}$-bench. In retail, the method improves reliability consistently on service requests with operational conflict. Routing evidence shows that stronger control is directed toward conflicted requests rather than broadly applied to routine ones. Dialogue and tool-use profiles suggest that gains do not come from indiscriminate interaction expansion or broader tool chains; instead, added turns and tool calls support evidence gathering, write separation, and pre-write reconsideration. Case-level evidence shows that the escalated workflow preserves fallback plans, binds retrieved records to the correct action, sequences writes, and decomposes multi-entity requests. Airline results extend the same service-control logic to reservation operations.