Proactive Dialogue Model with Intent Prediction
Yang Luo
Abstract
Dialogue models are inherently reactive, responding to the current user turn without anticipating upcoming intents, which leads to redundant interactions in multi-intent settings. We address this limitation by introducing a lightweight intent-transition prior derived from dialogue data and injected into the system prompt at inference time. We instantiate this prior using a Temporal Bayesian Network (T-BN) trained on per-turn intent annotations in MultiWOZ 2.2. The T-BN achieves Recall@5 = 0.787 and MRR = 0.576 on 1,071 held-out USER-turn pairs. In a ground-truth replay over 200 dialogues, BN-guided generation improves Coverage AUC from 0.742 to 0.856 and reduces the number of turns required to reach 75% intent coverage from 3.95 to 2.73. These results show that lightweight intent-transition guidance enables more proactive and efficient dialogue behavior without modifying the underlying language model.
Topics
Classified with taxonomy v2 on Wed, 2 Sept 2026.