Playful AI in Professional Email: A Field Experiment on Tone and Recipient Engagement

Large language models (LLMs) are rapidly reshaping workplace communication, yet whether AI-assisted writing changes how recipients actually behave, and through what channel, remains unknown. Here, in a randomized crossover field experiment, 121 employees across six companies sent work emails under three conditions over three weeks: unaided writing, GPT-5 rewriting in a playful tone, and GPT-5 rewriting in a professional tone. Across 16,880 emails, playful editing increased emotional positivity (B=+0.068, p<0.001), and professional editing decreased it (B=-0.041, p<0.001), yet neither condition directly altered open rates, reply rates, or response times. Instead, within-sender positivity strongly predicted both opening (OR=2.05) and replying (OR=3.32, p<0.001), a significant indirect pathway through which AI editing shaped behavior, in the absence of any direct effect. These findings suggest that AI-assisted communication shapes workplace engagement not through its use, but through the emotional tone of the language it produces.

Contaminated Collaboration: Measuring Gender Bias Transfer in LLM-Assisted Student Writing

Gender bias in LLMs has been studied extensively in model outputs, with biased prompts shown to amplify stereotyped generations. Whether such bias propagates into text produced by humans who use these systems, however, remains underexplored. We investigate whether gender bias in an LLM writing assistant transfers into career plan essays written by students. We first verify that a gender-biased prompt induces gender-differentiated language in LLM-generated essays, while a neutral prompt does not. We then recruited participants (N = 123) in a controlled environment to write career plan essays for paired biographical profiles differing only in gender under three conditions: no AI assistance, neutral LLM assistance, or gender-biased LLM assistance. Students in the biased condition produced essays with a significantly larger agentic gap and more gender-stereotypic occupation suggestions than those in the control and neutral conditions. Our results also reveal that this bias transfer is asymmetric: agency is suppressed in female-target essays while male-target writing remains largely unaffected. Our findings highlight the risk of bias propagation in AI-assisted writing, calling for fairness-aware design in educational AI tools.