Demand Transfer Estimation at Scale via Restricted Logit Modeling

Item demand forecasting is an integral component of store assortment optimization. Existing literature focuses on learning a suitable customer choice model and using this model to determine the value of an objective function (i.e. expected demand) with respect to an assortment proposal. However, for large item universe with many categories, this approach can prove inefficient, needing a separate demand forecast for every possible item assortment. An alternate approach exists whereby we combine the efficiency of forecasting item demand independently, while at the same time applying adjustments to the independent forecasts that account for the relations between item demand and the availability of other similar items on the shelf. Central to this approach is the estimation of Demand Transfer (DT) coefficients. These DT coefficients represent the percent of a particular target item's (item that the customer walked in the store to buy) demand that is redirected to each other item in the universe should the target item be removed from the shelf. We introduce an approach that allows us to compute these DT coefficients on large item universes (assortments having 1 million+ items). Experiments on data as well as historical transaction data for multiple locations within categories demonstrate that when certain reasonable assumptions about substitution behavior are satisfied, our procedure is able to accurately estimate underlying DT coefficients and lead to improvements in demand forecasting.

Estimation, Prediction, and Assortment Optimization for Markov Chain Choice Models with Panel Data

We propose a framework for the Markov chain (MC) choice model with panel data, including parameter estimation, personalized choice prediction, and personalized assortment optimization. In contrast to the traditional setting, which assumes that each transaction is independently drawn from a random utility model, our framework accounts for dependencies among transactions for the same customer in historical data, captured by partial-ordering preference information. To the best of our knowledge, our framework initiates the study of choice modeling with panel data under MC. As our primary result, we propose novel expectation-maximization (EM) algorithms for MC parameter estimation by incorporating partial-ordering-based customer preference information. On synthetic datasets and the sushi dataset, our EM algorithms outperform the traditional EM algorithm of Simsek and Topaloglu (Operations Research, 66, 2018) and multinomial-logit-based partial-order benchmarks adapted from Jagabathula and Vulcano (Management Science, 64, 2018). As our secondary contribution, we present hardness and computational results for conditional choice prediction and assortment optimization problems. These results complement our estimation framework and clarify the computational landscape of conditional choice and assortment optimization, which may be of independent interest.