Chance-constrained selection of sequential intervention strategies from counterfactual estimates

Many operational decisions are sequences of interventions under a cumulative resource limit, such as a maintenance schedule within a crew-hour budget. Choosing among them calls for the outcome and the cumulative cost each would produce, counterfactual quantities identified from observational data. Two strategies with the same expected cost can exceed the budget at very different rates, so constraining the mean does not bound how often an overrun occurs. Prior two-step architectures, recently extended to continuous doses, constrain the mean cost rather than its tail and allocate at a single decision point. Methods that do bound a cost tail take its distribution from a specified model rather than identifying it from data. We present a predict-then-optimize framework. In the prediction step, any estimator returning an outcome value and a cost distribution supplies what the decision rule consumes, so the predictor is interchangeable. In the optimization step, a chance-constrained selection over a finite candidate set bounds the probability that the cumulative cost exceeds the budget. That tail does not decompose across stages, so each strategy is scored whole. Sweeping the tolerated violation probability traces a safety-utility frontier, and distribution-free finite-sample bounds cover violation and outcome shortfall. Four of five environments, spanning clinical treatment and equipment maintenance, supply exact counterfactual ground truth; the fifth carries real outcomes from a digital-health micro-randomized trial. Across them, the rule holds the budget where a point-estimate rule overruns it, at an outcome cost the frontier makes explicit. All code is available at https://github.com/mfriendly/counterfactual-chance-selection

Counterfactual Optimal Action Trees (COAT): Interpretable Prescriptive Policies from Observational Data

We introduce COAT (Counterfactual Optimal Action Tree), a framework for learning interpretable prescriptive policies from observational data. COAT combines counterfactual outcome estimation with large-scale mixed-integer optimization, using column generation to translate causal predictions into feasible, transparent decisions under business and regulatory constraints. We apply COAT to airline ancillary pricing, a setting characterized by complex business rules and limited experimental flexibility. In a 17-week field pilot with a major global airline, COAT increased upsell revenue per booking by 6.9%, with the airline projecting \$50-\$150 million in incremental annual premium seat revenue across eligible domestic markets. The success of the pilot led to scaled adoption and informed broader AI-driven decision initiatives within the organization.

Prediction Sets for Counterfactual Decisions: Coverage, Optimality, and Conformal Prediction

Predictions are increasingly used to guide high-stakes decisions, from treatment selection to policy making. To ensure reliability with imperfect predictions, uncertainty quantification methods such as conformal prediction build prediction sets with coverage guarantees. However, statistical validity alone does not immediately determine the decisions to take, nor the optimality thereof. This gap is especially delicate in counterfactual settings where the outcome that materializes depends on the action taken, so uncertainty cannot be specified independently of the decision rule. We develop a decision-theoretic framework for uncertainty-informed counterfactual decisions. We identify a novel notion of \emph{policy-coupled coverage} -- namely, coverage of the realized outcome under the action induced by the prediction sets themselves -- as the optimal and lossless interface between uncertainty and action. It plays three roles. First, it justifies acting via a natural max-min rule as minimax-optimal under distributional ambiguity. Second, optimizing prediction sets under policy-coupled coverage is equivalent both to a stronger universal-coverage formulation and to the direct risk-averse optimization over policies and utility certificates; this equivalence yields the explicit form of the population-optimal prediction sets. Third, it admits a two-stage procedure, Policy-Coupled Risk-Averse Conformal Prediction (PC-RACP), that approximates these optimal sets with rigorous finite-sample coverage. Simulations and a real email-marketing experiment confirm that PC-RACP delivers higher utility than existing approaches while maintaining valid coverage, and that ignoring the counterfactual structure of the decision problem is suboptimal for both validity and utility.