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When Seeing Overrides Knowing: Visual Dominance and Deferral-Based Method for Personalized Safety in VLMs

Edward Sun, Yuchen Wu, Zixian Ma, Eric Hanchen Jiang, Yijia Xiao, Xiaoyuan Yi, Ranjay Krishna, Wei Wang, Jindong Wang, Aylin Caliskan

cs.CV cs.AI cs.LG

Abstract

Vision-language models (VLMs) are increasingly deployed in high-stakes settings, where a response that is reasonable in general may still be unsafe for a particular user whose medical, emotional, or situational context is unknown to the model. We study this problem of personalized safety in multimodal systems and introduce MPS-Bench, a benchmark of 5,181 scenarios from 584 real-world images across 12 high-risk domains, each paired with a hidden user profile. Evaluating eight frontier VLMs, we find that they almost always respond directly (86-99%) rather than seek missing context, and none exceeds 2.6/5 on personalized safety. To understand why these failures arise, we analyze multimodal interactions and identify visual dominance: visual information enters text representations early and suppresses textual risk signals during multimodal fusion. Causal interventions reveal a two-stage mechanism in which visual affect is first transferred into the text stream in early layers and then shapes the final decision through this altered text representation, making late-stage internal remediation unreliable. Motivated by this mechanism, we propose PRISM, a lightweight input monitor that uses bidirectional cross-modal modulation to predict when a query is likely to require deferral. PRISM achieves 0.978 AUC and strictly dominates the safety-utility Pareto frontier across all tested models.

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